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	<title type="text">Ellis Hamburger | The Verge</title>
	<subtitle type="text">The Verge is about technology and how it makes us feel. Founded in 2011, we offer our audience everything from breaking news to reviews to award-winning features and investigations, on our site, in video, and in podcasts.</subtitle>

	<updated>2023-04-18T13:00:00+00:00</updated>

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		<entry>
			
			<author>
				<name>Ellis Hamburger</name>
			</author>
			
			<title type="html"><![CDATA[Social media is doomed to die]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/2023/4/18/23672769/social-media-inevitable-death-monetization-growth-hacks" />
			<id>https://www.theverge.com/2023/4/18/23672769/social-media-inevitable-death-monetization-growth-hacks</id>
			<updated>2023-04-18T09:00:00-04:00</updated>
			<published>2023-04-18T09:00:00-04:00</published>
			<category scheme="https://www.theverge.com" term="Creators" /><category scheme="https://www.theverge.com" term="Facebook" /><category scheme="https://www.theverge.com" term="Instagram" /><category scheme="https://www.theverge.com" term="Meta" /><category scheme="https://www.theverge.com" term="Snapchat" /><category scheme="https://www.theverge.com" term="Tech" /><category scheme="https://www.theverge.com" term="TikTok" />
							<summary type="html"><![CDATA[Ellis Hamburger was a reporter for The Verge between 2012 and 2014 before leaving to work at Snapchat. After leaving Snap last year, he went to work at The Browser Company. We asked Ellis to write about what he learned during his time working for one of the hottest social media startups of the 2010s. [&#8230;]]]></summary>
			
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<p><em><em>Ellis Hamburger was a reporter for </em>The Verge<em> between 2012 and 2014 before leaving to work at Snapchat. After leaving Snap last year, he went to work at The Browser Company. We asked Ellis to write about what he learned during his time working for one of the hottest social media startups of the 2010s. Disclosure: Ellis is a current Snap shareholder.</em></em></p>
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<p>I thought this time would be different.</p>

<p>More specifically, I thought Snapchat would be different.</p>

<p>I spent more than seven years there, writing almost everything from in-app copy to pitch decks, trying to make Snapchat different from every other social media app. And then, the other day, I received a push notification from the app telling me to wish my nemesis a happy birthday. This might read as normal or even expected to most of you, but I recognized the notification for what it really was: a death knell for a social media platform past its prime.</p>

<p>From its earliest days, Snap wanted to be a healthier, more ethical social media platform. A place where popularity wasn&rsquo;t always king and where monetization would be through creative tools that supported users &mdash; not ads that burdened them. I preached that friends mattered more than followers and acquaintances and that moments consumed in chronological order (like in real life) were better than those mixed up by an algorithm. And I impressed on new hires that we were building something different from the Facebooks and Twitters of the world and would <a href="https://www.businessinsider.com/evan-spiegel-says-snapchat-wont-get-dau-growth-by-growth-hacking-2017-5">never resort</a> to their manipulative growth hacking.</p>

<p>This was why I joined Snapchat in the beginning, but in the end, Snap had given in to the most common of growth hacks: a push notification demanding the shallowest of interactions. To me, this notification didn&rsquo;t indicate an imminent death for Snap&rsquo;s revenue streams, which could take many years to dwindle, but of its relevance to those of us who use it every day. Because when you&rsquo;re begging your users to just <em>open the app</em>, something isn&rsquo;t quite working.</p>
<figure class="wp-block-pullquote alignleft"><blockquote><p>This cycle has become all too familiar to me</p></blockquote></figure>
<p>Sadly, this story is not just about Snap. It&rsquo;s about a pattern that all social media apps seem doomed to repeat &mdash; to veer from their initial promise of a place to connect and share with friends and family, toward <a href="https://www.wired.com/story/tiktok-platforms-cory-doctorow/">something entirely different</a>. How is it possible that social media apps always seem fated to manipulate and disappoint us?</p>

<p>This cycle has become all too familiar to me after growing up on AIM and Myspace, going to college on Facebook, and watching dozens of social companies rise and fall as a reporter at <em>Insider</em> and <em>The Verge</em>. Each platform began honorably, with young founders enthusiastically revealing that <em>if you aren&rsquo;t paying for the product, you are the product</em>. &ldquo;We&rsquo;re going to do things differently around here!&rdquo; they say through a grin.</p>

<p>And then the founders discover, one by one, that there&rsquo;s something not quite right about the business of social media. They made their apps <em>free</em> to scale their community, and then they found there was no turning back. Unfettered growth became the only way forward, no matter how unrecognizable the product had to become to get there.</p>
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<p>Unlike most other businesses on Earth that live and die by their customers&rsquo; demands, social media services are caught&nbsp;trying to satisfy both their users and the people actually paying for it all: investors and advertisers.&nbsp;</p>

<p>The needs of these groups are dramatically different. Users want what the platform was <em>originally</em> for &mdash;&nbsp;be it ephemeral messaging, sharing photos, or otherwise. Surprising, energized spaces to connect with friends in a new way. But these use cases inevitably have a limit. You can only post so many photos. You only have so many friends to message. And for investors and advertisers, that&rsquo;s a problem. So each social network has to find ways to make you send <em>another </em>photo, or it has to deploy a brand-new feature and encourage you to use that, too. More usage, more space for ads, more money for investors.</p>

<p>When I covered <a href="https://www.theverge.com/2013/10/3/4791934/snapchats-next-big-thing-stories-that-dont-just-disappear">the launch</a> of Snapchat Stories for <em>The Verge</em> many years ago, I read it as an evolution of Snap&rsquo;s core mechanic: ephemeral messaging. But over the years, I came to think of it as a somewhat radical evolution from an app built and designed for <em>messaging</em> to an app for <em>broadcasting,</em> like the rest of social media. As I reread that piece I wrote all those years ago, it was actually clear from the beginning that Stories was intended to someday include ads. And once that ad spigot got turned on, the cycle had officially begun.</p>

<p>When a company submits to digital advertising, there&rsquo;s no avoiding the tradeoffs that come with it. And users get put in the back seat.</p>

<p>&ldquo;We want the chronological feed back!&rdquo; Instagram users scream into the void. &ldquo;Here, have Reels and Shopping,&rdquo; said Instagram&rsquo;s CEO, on the hunt for<em> new revenue streams.</em></p>

<p>&ldquo;We want freedom of speech!&rdquo; tweet the denizens of Twitter. &ldquo;But then our sponsored hashtags won&rsquo;t be <em>brand safe</em>,&rdquo; said Twitter&rsquo;s CEO (whoever that is this week).</p>

<p>&ldquo;We want to show our kinky side!&rdquo; Tumblr users blogged to the heavens. &ldquo;Sorry, can&rsquo;t do it,&rdquo; said the overlords at Yahoo. &ldquo;It&rsquo;s scaring the advertisers!&rdquo;</p>

<p>And so, the <a href="https://pluralistic.net/2023/01/21/potemkin-ai/">slow, slippery journey</a> toward ever more misalignment between user and product continues. Even when the going&rsquo;s good, all life (we&rsquo;re told) has to grow. And more ads appear in your feed, forever.</p>

<p>&ldquo;It won&rsquo;t happen to us,&rdquo; we said, and then it did.</p>
<img src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/24578203/spot1__2_.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="A poster with a ghost logo and “in loving memory” written beneath it." title="A poster with a ghost logo and “in loving memory” written beneath it." data-has-syndication-rights="1" data-caption="" data-portal-copyright="Illustration by Hugo Herrera" />
<p>Today, the <em>product evolution </em>of social media apps has led to a point where I&rsquo;m not sure you can even call them <em>social</em> anymore &mdash; at least not in the way we always knew it.</p>

<p>They each seem to have spontaneously discovered that shortform videos from strangers are simply more compelling than the posts and messages from friends that made up traditional social media. Call it the <em>carcinization</em> of social media, an inevitable outcome for feeds built only around engagement and popularity.</p>

<p>So one day &mdash; it&rsquo;s hard to say exactly when &mdash; a switch was flipped. Away from news, away from followers, away from real friends &mdash; toward the final answer to earning more time from users: highly addictive shortform videos that magically appear to numb a chaotic, crowded brain.</p>

<p>I am here for the Japanese frog videos I see on TikTok. But in no way do I see them as a replacement for keeping up with friends and family &mdash; the goal of social media to begin with.</p>

<p>&ldquo;Everything became an <em>infinite</em> feed, instead of acknowledging that friend content might just be 10 minutes of your day,&rdquo; says Antoine Martin, the co-founder of <a href="https://techcrunch.com/2022/12/05/zenly-was-the-best-social-app-and-it-will-sadly-shut-down-on-february-3rd/">Zenly</a>, a delightful location-sharing app that Snap acquired in 2017 and recently shuttered, and now <a href="https://www.amo.co/">amo</a>, a forthcoming social app. &ldquo;That&rsquo;s fine &mdash; you just need to find a business model that fulfills it!&rdquo;</p>

<p>But when the implicit contract with investors is 100x or bust from the get-go, inventing that business model <em>after the fact</em> just doesn&rsquo;t work.</p>
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<p>I&rsquo;ve spent a lot of time blaming founders for changing their products at the whims of advertisers, but to any social platform&rsquo;s credit, the users do indeed <em>do it to themselves</em>.</p>

<p>In our own eternal quests for social validation, we&rsquo;re out for growth, too! We readily give in to convenient, advertiser-friendly features like Stories, which prioritize <em>broadcasting</em> over simply <em>communicating. </em>We add more and more friends &mdash; because it feels good!&nbsp;&mdash; until our close friend group has become our <em>audience.</em></p>

<p>&ldquo;People <em>want</em> to be a product!&rdquo; technology writer <a href="https://robhorning.substack.com/">Rob Horning</a> wrote to me via email. &ldquo;Being a product is coded as success in our society&hellip; What people don&rsquo;t want is to be exploited or misled &mdash; and that is hard to avoid in the context of ad-supported media.&rdquo; And so, a bizarre symbiosis is formed between platform, user, and advertiser. The apps had changed, but so had users, leaving that precious early social media feeling out in the cold again.</p>
<figure class="wp-block-pullquote alignleft"><blockquote><p>People refuse to believe that they, too, are responsible for the growth of today’s social media</p></blockquote></figure>
<p>Only later do we look back and reminisce on how fun things used to be, whether it was Instagram&rsquo;s early filters, Facebook&rsquo;s wall posts, Snapchat&rsquo;s selfie messages, or Twitter&rsquo;s mundane text posts. But would we go back?</p>

<p>In these nostalgic sentiments &mdash; which appear on social media, of course &mdash; I&rsquo;ve always sensed denial. People refuse to believe that they, too, are responsible for the growth of today&rsquo;s social media as well as the death of apps like the intimate and beautiful Path they eagerly pine for.&nbsp;</p>

<p>At Snap, we knew this fate could someday come &mdash; for ourselves and our users. So our imaginative design team devised ways to stop the cycle, from ephemeral messages that couldn&rsquo;t be pored over again and again, to how Stories couldn&rsquo;t be <em>liked</em>, to how (deliberately) hard it was to add a friend, and even Snap&rsquo;s much-publicized decision to move Kylie Jenner down the Stories page <em>below</em> your closest friends, a bold decision that Snap never got enough credit for.</p>

<p>But when you&rsquo;re gunning for an IPO, there&rsquo;s simply no way to justify keeping things small. Little &ldquo;frictions&rdquo; are removed one by one, research and development goes more into content than messaging, and lo and behold, the growth comes!&nbsp;</p>
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<p>Since leaving the world of social media and joining The Browser Company several months ago, I&rsquo;ve had a lot of time to reflect on my past as a social media user, <a href="https://www.theverge.com/2014/4/16/5620300/facebooks-friend-problem">critic</a>, marketer, designer, and adviser. Maybe I had to be outside to truly look in &mdash; a weird ego check for someone who thought they knew everything about this stuff.</p>

<p>As a new crop of social platforms has started to emerge, from protocols like Mastodon to intimate apps like Locket and BeReal, I&rsquo;ve noticed a change in how startups are approaching social media &mdash;&nbsp;and even the traditional path of starting up. These apps don&rsquo;t aim to put the entire college experience online as Facebook once did. They seek to create new experiences based on our needs <em>today</em>.</p>

<p>These new apps and protocols are evolving more slowly, but what if that&rsquo;s a benefit? Perhaps now that the costs of creating a feed or messaging app have dropped precipitously and Big Tech innovation has shifted to other topics, there&rsquo;s a vacuum for social again. As we&rsquo;ve learned over the decades in tech, a freer space for new ideas usually wins&hellip; eventually. It might take 30 years, but <a href="https://www.nytimes.com/2022/12/21/technology/ai-chatgpt-google-search.html">new inventors catch on</a>, and they realize who their customers really are.</p>

<p>At the beginning and end and beginning again of all social things, I wonder if <em>this time</em> will be different. I wonder if we can build social technology brave enough to treat us like customers, not users. Or simply find a better way to monetize the deep engagement you find on today&rsquo;s newest content platforms, be it Substack, Patreon, or others. <a href="https://twitter.com/juliey4">Julie Young</a>, always a keen investor and watcher, told me, &ldquo;Monetizing creator-audience transactions directly is a much higher [average revenue per user] endeavor than monetizing off of advertising.&rdquo;</p>

<p>But can these new entrants find the wherewithal to get started without the same promise?</p>
<img src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/24578210/spot2__2_.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="A phone with a shattered screen, glass shards lying around it." title="A phone with a shattered screen, glass shards lying around it." data-has-syndication-rights="1" data-caption="" data-portal-copyright="Illustration by Hugo Herrera" />
<p>At some earlier stage, or at some smaller scale, I do believe people would be willing to pay for social products that serve them. But these products rarely get built because investors simply aren&rsquo;t interested in putting money toward &ldquo;small scale social&rdquo; that better reflects our IRL social networks. It&rsquo;s simply a far less lucrative business model than the one Mark Zuckerberg came up with all those years ago.</p>

<p>We pay for all kinds of software, from to-do apps and dating apps to money management and streaming apps. We pay for creators, avocados, and $5 cappuccinos. We even used to pay for email from ISPs! So surely people would be willing to cough up a few dollars a month for software that facilitates our most important relationships. The cost of transmitting texts, photos, and videos &mdash; the bread and butter of social media &mdash; gets cheaper every day.</p>

<p>However, the promise of ads may simply be too good to turn down. Advertisers are simply willing to pay more for the product than its actual users. In Facebook&rsquo;s case, the company makes something like <a href="https://s21.q4cdn.com/399680738/files/doc_financials/2022/q4/Earnings-Presentation-Q4-2022.pdf">$200 per year</a> of ad revenue on each American user, but how many of those users would pay $15 / month to use Facebook? According to <a href="https://www.socialmediatoday.com/news/would-people-pay-to-use-social-media-platforms-to-avoid-data-sharing-info/575956/">one study</a>, not many.</p>

<p>So, the contract was set in stone on the day these companies first got funded: that it&rsquo;s either growth all the way &ldquo;to the moon!&rdquo; or the investment&rsquo;s a failure. Founders <a href="https://www.spglobal.com/marketintelligence/en/news-insights/latest-news-headlines/bereal-explores-monetization-strategies-amid-challenges-from-competitors-72210701">pledge</a> to monetize stickers, filters, cosmetics, and the like&hellip; but when user numbers are the golden ticket to either an IPO or an acquisition, the story almost always ends with ads, the solution that automatically scales your business to exactly how much it&rsquo;s worth.&nbsp;</p>

<p>Indeed, it&rsquo;s one of the best business models ever created.</p>
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<p>The other day, I woke up and was promptly greeted by a handful of Snapchat notifications.</p>

<p>This time, it was from friends wishing <em>me </em>a happy birthday. On the one hand, I was thrilled &mdash; hearing from people I might not have otherwise. But on the other hand, I was abundantly aware of my role in Snapchat&rsquo;s upcoming quarterly earnings statement. By opening that notification, I&rsquo;d likely be helping Snap add one more <em>active user</em> to its count for the day.</p>

<p>As an owner of Snap stock, I felt strangely conflicted. The investor in me was rooting for Snap&rsquo;s business to bounce back from its precipitous decline over the last two years. The friend in me wants my friends at Snap to keep their jobs amid waves of tech layoffs. But the <em>user</em> in me just felt like putting the app away.</p>

<p>After more than a decade of studying the intricacies of social media from the inside and out, I just felt tired of the structures and habits they program into us. Are relationships made of likes from family members, birthday wishes from strangers, and retweets from long-lost colleagues? Or is this stuff just something that was <em>invented</em> all those years ago? The shame is that these tools are so convenient and addictive that, at times, they can start to replace the real thing.</p>

<p>Users seem doomed to be unhappy in this overquantified world of &ldquo;social.&rdquo; And businesses seem doomed to expect more from the social services they create. Perhaps this was just a blip in the journey of tech, born of a time when oversharing was novel and fun. Indeed, I remember the joy of posting hundreds of photos to Facebook the day after a party, excited to relive those memories with friends. At the time, it felt like a new form of connection.</p>

<p class="has-end-mark">Now, I just text them.</p>
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			<entry>
			
			<author>
				<name>Ellis Hamburger</name>
			</author>
			
			<title type="html"><![CDATA[Mark Zuckerberg on &#8216;The Social Network:&#8217; &#8216;They just kind of made up a bunch of stuff&#8217;]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/2014/11/6/7170855/mark-zuckerberg-on-the-social-network-they-just-kind-of-made-up-a-bunch-of-stuff" />
			<id>https://www.theverge.com/2014/11/6/7170855/mark-zuckerberg-on-the-social-network-they-just-kind-of-made-up-a-bunch-of-stuff</id>
			<updated>2014-11-06T17:29:03-05:00</updated>
			<published>2014-11-06T17:29:03-05:00</published>
			<category scheme="https://www.theverge.com" term="Tech" /><category scheme="https://www.theverge.com" term="Web" />
							<summary type="html"><![CDATA[In a live Q&#38;A session today, Facebook CEO Mark Zuckerberg was asked how accurate The Social Network film was in portraying his life. His answer: &#8220;I kinda blocked that one out.&#8221; &#8220;I haven&#8217;t spent a lot of time thinking about this in a while. I kinda blocked that one out. It was a very interesting [&#8230;]]]></summary>
			
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<p>In <a href="https://www.facebook.com/qawithmark">a live Q&amp;A session</a> today, Facebook CEO Mark Zuckerberg was asked how accurate <em>The Social Network</em> film was in portraying his life. His answer:</p>
<p><!-- extended entry --></p><hr class="widget_boundry_marker hidden page_break"><p><q class="right">&#8220;I kinda blocked that one out.&#8221;</q></p>
<p>&#8220;I haven&#8217;t spent a lot of time thinking about this in a while. I kinda blocked that one out. It was a very interesting experience to watch a movie that was supposedly about my life. The reality is that writing code and building a product is not a glamorous enough thing to make a movie about. A lot of the stuff they probably had to embellish and make up. If they were really making a movie, it would&#8217;ve just been me at a computer coding for two hours straight. And these people want to make money.</p>

<p>I haven&#8217;t met the writer of the movie. I met [Jesse Eisenberg] once. They went out of their way in the movie to try to get some interesting details correct like design of office, but with overarching plot about why we&#8217;re building Facebook or how we did it, they just kind of made up a bunch of stuff that I found kind of hurtful. I take our mission really seriously. We&#8217;re here not to just build a company, but to help connect the world and help people connect to people they love. The thing that I found most interesting about the movie was that they made up this plotline about how I decided to create Facebook to attract girls.</p>

<p>One important piece of context is the woman I&#8217;m married to who I&#8217;ve been dating for ten years, I was dating her before starting Facebook. If somehow I was trying to create Facebook to find more women, that probably wouldn&#8217;t have gone over well in my relationship. There were glaring things made up about movie that made it hard for me to take seriously. But we had some fun with it. We knew everyone at Facebook was gonna want to see it. So we actually took the whole company to go see it the day it came out.&#8221;</p>
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				<name>Ellis Hamburger</name>
			</author>
			
			<title type="html"><![CDATA[Mark Zuckerberg finally explains why he forced you to download the standalone Messenger app]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/2014/11/6/7170791/mark-zuckerberg-finally-explains-why-he-forced-you-to-download-the" />
			<id>https://www.theverge.com/2014/11/6/7170791/mark-zuckerberg-finally-explains-why-he-forced-you-to-download-the</id>
			<updated>2014-11-06T17:14:27-05:00</updated>
			<published>2014-11-06T17:14:27-05:00</published>
			<category scheme="https://www.theverge.com" term="Apps" /><category scheme="https://www.theverge.com" term="Tech" />
							<summary type="html"><![CDATA[In a live Q&#38;A session today, Mark Zuckerberg finally told us why Facebook moved messaging out of its main app and into a separate, standalone app you have to download. His answer: I&#8217;m grateful for hard questions. It keeps us honest. We need to be able to explain clearly why what we&#8217;re thinking is good. [&#8230;]]]></summary>
			
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<p>In <a href="https://www.facebook.com/qawithmark">a live Q&amp;A session today</a>, Mark Zuckerberg finally told us why Facebook moved messaging out of its main app and <a href="http://www.theverge.com/2014/4/9/5598440/facebook-will-turn-off-messaging-in-its-mobile-app-forcing-you-to-download-messenger">into a separate, standalone app</a> you have to download. His answer:</p>
<p><!-- extended entry --></p><hr class="widget_boundry_marker hidden page_break"><blockquote class="wp-block-quote has-text-align-none is-layout-flow wp-block-quote-is-layout-flow">
<p>I&#8217;m grateful for hard questions. It keeps us honest. We need to be able to explain clearly why what we&#8217;re thinking is good. Asking everyone in our community to install a new app is a big ask. I appreciate that that was work and required friction. We wanted to do this because we believe that this is a better experience. Messaging is becoming increasingly important. On mobile, each app can only focus on doing one thing well, we think.</p>

<p>The primary purpose of the Facebook app is News Feed. Messaging was this behavior people were doing more and more. 10 billion messages are sent per day, but in order to get to it you had to wait for the app to load and go to a separate tab. We saw that the top messaging apps people were using were their own app. These apps that are fast and just focused on messaging. You&#8217;re probably messaging people 15 times per day. Having to go into an app and take a bunch of steps to get to messaging is a lot of friction.</p>

<p>Messaging is one of the few things people do more than social networking. In some countries 85 percent of people are on Facebook, but 95 percent of people use SMS or messaging. Asking folks to install another app is a short term painful thing, but if we wanted to focus on serving this [use case] well, we had to build a dedicated and focused experience. We build for the whole community. Why wouldn&#8217;t we let people choose to install the app on their own at their own pace? The reason is that what we&#8217;re trying to do is build a service that&#8217;s good for everyone. Because Messenger is faster and more focused, if you&#8217;re using it, you respond to messages faster, we&#8217;ve found. If your friends are slower to respond, we might not have been able to meet up.</p>

<p>This is some of the hardest stuff we do, is making these choices. We realize that we have a lot to earn in terms of trust and proving that this standalone messenger experience will be really good. We have some of our most talented people working on this.</p>
</blockquote>
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					</entry>
			<entry>
			
			<author>
				<name>Ellis Hamburger</name>
			</author>
			
			<title type="html"><![CDATA[The future of books is on your phone, not your tablet]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/2014/11/5/7156767/oyster-willem-van-lancker-interview-future-of-books" />
			<id>https://www.theverge.com/2014/11/5/7156767/oyster-willem-van-lancker-interview-future-of-books</id>
			<updated>2014-11-05T11:00:11-05:00</updated>
			<published>2014-11-05T11:00:11-05:00</published>
			<category scheme="https://www.theverge.com" term="Apps" /><category scheme="https://www.theverge.com" term="Books" /><category scheme="https://www.theverge.com" term="Entertainment" /><category scheme="https://www.theverge.com" term="Interview" /><category scheme="https://www.theverge.com" term="Report" /><category scheme="https://www.theverge.com" term="Tech" />
							<summary type="html"><![CDATA[Subscription book app Oyster has come a long way since launching just over a year ago. The service has more than quadrupled its library of books to 500,000, landed big publishers like Disney, and released apps on several new platforms like the web. This week, the company debuted a new feature called Book Lists that&#8217;s [&#8230;]]]></summary>
			
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<p>Subscription book app <a href="https://www.oysterbooks.com/">Oyster</a> has come a long way since <a href="http://www.theverge.com/2013/9/5/4698442/a-few-pearls-found-in-oyster-the-netflix-of-ebooks">launching</a> just over a year ago. The service has more than quadrupled its library of books to 500,000, landed big publishers like Disney, and released apps on several new platforms like the web. This week, the company debuted a new feature called <a href="http://blog.oysterbooks.com/post/101754555800/introducing-book-lists">Book Lists</a> that&rsquo;s like GoodReads &mdash; except this time, the place to find new books is also the place to read them with one tap.</p>

<p>It seemed like a good time to catch up with Willem Van Lancker, the creative co-founder of Oyster, who also happens to be one of the guys who designed Apple&rsquo;s iconic iOS emoji. If Van Lancker has his way, his legacy will lie in changing the way we read, but the odds are against him: in the world of six-second Vines and disappearing snaps, keeping someone&rsquo;s attention for more than a minute is a challenge &mdash; and Amazon has a competing service of its own called Kindle Unlimited. He took a few moments to speak to <em>The Verge</em> about how things have been going.</p>
<p><!-- extended entry --></p><hr class="widget_boundry_marker hidden page_break">
<p><em>This interview has been condensed and edited for clarity and brevity.</em></p>

<p><strong>Even my friends with Kindles don&rsquo;t seem to read a ton anymore. There are just so many distractions that seem to deliver quicker fixes of entertainment. How do you compete as an app sitting right next to Instagram and YouTube?</strong></p>

<p>It&rsquo;s funny &mdash; if an investor isn&rsquo;t a big reader, they don&rsquo;t see a market for this. But we&rsquo;ve seen that for young people especially, reading has taken off and become a bigger form of entertainment than music or movies in certain situations. When you&rsquo;re on the subway or laying in bed, what we want to do is make reaching for books as easy as possible. And when you see the YouTube logo and Oyster logo next to each other, that you can feel that you can dive into that book really easily. We want to be the premium entertainment source for that content.</p>

<p>It&rsquo;s important to understand that the reading population in the US is massive. The books market, in terms of total books sold worldwide, is bigger than both movies and music. If you include educational books, it gets even bigger. Book reading is a huge attention-driving activity in the world. How many hours do you have to allocate per day for books, movies, etc? What we&rsquo;ve found is that there&rsquo;s a massive appetite for this.</p>
<p align="right"><img data-chorus-asset-id="2427328" alt="oyster reading list" src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/2427328/oyster_reading_list.0.jpg"><small><em>Oyster&#8217;s new Book Lists feature in action</em></small></p>
<p><strong>Once somebody&rsquo;s signed up, how do you get them to read more books (and thus realize they&rsquo;re getting value from Oyster)?</strong></p>

<p>Netflix is unbelievable at this. Netflix&rsquo;s long term plan is that when people are coming home and deciding if they want to watch cable TV, read a book, or watch Netflix, that they pick Netflix and reach this &#8220;moment of magic.&#8221; It&rsquo;s not that they know they want to go watch <em>Skyfall</em> or <em>Orange Is The New Black,</em> it&rsquo;s knowing that they just want to watch Netflix, and I&rsquo;ll let Netflix tell me what I should watch. And we want Oyster to do the same thing.</p>

<p><strong>Netflix&rsquo;s selection can be pretty hot and cold. There are the big hits, and the D-list horror movies that just fill space. How is Oyster&rsquo;s selection?</strong></p>

<p>Of the top 250 books ever written, Oyster has about 150. And that&rsquo;s stuff that&rsquo;s in copyright, it isn&rsquo;t including <em>Huck Finn</em> and those kinds of books. We have those too obviously. Netflix, last time we checked, had 40 of the top movies. There&rsquo;s already a parity, if not a greater selection of books on Oyster. The challenge with books is that people don&rsquo;t just come to them for one reason. You can come to them for entertainment, or for enrichment, or because you want to learn something. We cover all those use cases, so the use case for Oyster is pretty broad.</p>

<p>We understand what our user base likes, and how to acquire more of those same kinds of content, so we&rsquo;ll continue to sign publishers. But we&rsquo;ll also be more targeted about the kinds of content we really want. It&rsquo;s similar to Netflix in how they created their own serieses to reach that, and they just signed a four-movie deal with Adam Sandler. You might not think Netflix = Adam Sandler from a brand perspective, but they must know that everybody watches <em>Happy Gilmore,</em> or some of his older stuff.</p>
<img src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/2427350/pride_and_prejudice_reading_speed.0.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="oyster pride and prejudice 11" title="oyster pride and prejudice 11" data-has-syndication-rights="1" data-caption="" data-portal-copyright="" />
<p><strong>Would you ever create books and other content?</strong></p>

<p>It&rsquo;s not something that we&rsquo;re thinking about right now. We want to be the best partner to the publishers as we can, and that&rsquo;s about giving them the right information so they can give us the best content.</p>

<p><strong>Is your selection part of package deals, or individually vetted?</strong></p>

<p>We work with six of the top ten publishing houses. Those are the guys that when we sign with them, it adds thousands of books to the library, and that spans everything from literary fiction to sci-fi and the many imprints within them. On the other end of the spectrum we work with some of the best independents in the world, and we&rsquo;ve been very targeted towards finding independents that maybe only have 20 or 30 ebooks, but those books are the caliber of the top titles on Penguin or Simon and Schuster, and those are like McSweeney&rsquo;s, Melville House, Chronicle, Disney, Nat Geo, it&rsquo;s a lot of big name brands with libraries that aren&rsquo;t quite as large. On that end of the spectrum we&rsquo;ve signed pretty much everyone meaningful and have deals with all of them. There are only a couple publishers that we still haven&rsquo;t formed deals with.</p>
<img src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/2427360/pride_and_prejudice_2.0.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="oyster pride and prejudice 2" title="oyster pride and prejudice 2" data-has-syndication-rights="1" data-caption="" data-portal-copyright="" />
<p><strong>How are people finding books on Oyster?</strong></p>

<p>80 percent of all of our books read come from Discovery. What we&rsquo;re most excited about is creating demand. How can we merchandise, contextualize, and present the titles in a way where we add value? And we do that through a number of ways. One is algorithmic personalization, similar to what Netflix does, but the benefit being that there&rsquo;s a lot more low-hanging fruit in books for signals because it&rsquo;s all just text. Netflix has gotten to the point where they can do sentiment analysis within the videos, but scanning text is much easier.</p>

<p><strong>So are you looking for keywords or what?</strong></p>

<p>Yeah, keywords, thematic pairings, and we&rsquo;ve built a data science team of three people that are building this as a core of the business &mdash; that personalized recommendation &mdash; and they&rsquo;re also creating pairings of books. So the similarity between this book and this book might not just be that they&rsquo;re in the same genre. Maybe they&rsquo;re not. But we can actually come to understand and cluster books in really interesting ways. What we do with that data is once we have these clusters and their relationships formed, we editorially add a layer of human-ness to it.</p>
<p><q class="right">&#8220;80 percent of all of our books read come from Discovery.&#8221;</q></p>
<p>It might be something not too interesting like &#8220;fast paced,&#8221; &#8220;short,&#8221; and &#8220;written by a woman in the 1990s.&#8221; That doesn&rsquo;t actually connect with readers, so how can we add an editorial layer on top of that and name that set well? That&rsquo;s also similar to the merchandising of books in a bookstore. The table doesn&rsquo;t just say &#8220;Fiction and Literature,&#8221; it says &#8220;Books for a rainy day.&#8221; We&rsquo;ve hired people from McNally Jackson, and Kevin [Nguyen, from Amazon] who have made a really strong push to build that editorial side.</p>

<p>Book recommendations, on the hierarchy of recommendations, tend to mean a lot and people really seek them out. If I&rsquo;m telling you to read a book, I know it&rsquo;s going to take you seven or eight hours. It&rsquo;s not like &#8220;Go watch that Adam Sandler movie for an hour and a half.&#8221; That&rsquo;s something we really want to unlock the potential of the streaming model for that, creating connections between users and a deeper sense of community around books.</p>

<p><strong>Amazon doesn&rsquo;t release much info about the data it gleans from its many readers. What are you guys seeing?</strong></p>

<p>The biggest thing is that our engagement is really off the charts. Our average user uses Oyster for over an hour every day. That&rsquo;s on the level of Facebook. People are staring at Oyster, which counts for a lot in the mobile economy in a weird way. And most of the time that&rsquo;s in a book. We get people to books really quickly. On average people tend to open about four books to each book they end up going on to read, so there&rsquo;s that sense of sampling and browsing. We have the fastest downloads of any other ebook platform. The idea is that you tap the book and you&rsquo;re on the first page, which really lowers the barrier to reading.</p>

<p>In terms of funny trends, romance books get read faster, especially towards the end. There&rsquo;s a lot more highlighting in non-fiction. The movement around books is interesting, because with fiction it&rsquo;s always just a straight line. And there are some books that people just don&rsquo;t finish. <em>Gatsby</em> is started constantly and never finished.</p>
<p><q class="left"><em>&#8220;Gatsby</em> is started constantly and never finished.&#8221;</q></p>
<p><strong>Where are people reading more, tablets, phones, or on the web?</strong></p>

<p>We&rsquo;ve always been really big believers that the device of the future for books is the phone. That&rsquo;s the first thing we went to publishers with when we started talking about the differentiation of Oyster, that we can provide the best possible mobile experience.</p>

<p>It&rsquo;s hard to get the data on this with Android, because, what is a tablet? But between iPhone and iPad, it&rsquo;s a 50 / 50 split. It might even be higher on the phone in recent months over the iPad. This is an app that people use on their phone constantly, and we see the actual activity spiking during the week at lunchtime, and through the evening and peaks around midnight, and on the weekends it&rsquo;s pretty sustained. Unlike a lot of products, our biggest days are Saturdays and Sundays, but when we added the web reader, you see it spiking on weekdays because people are reading during work.</p>

<p>We thought about making a button you could hit that would make Oyster look like Microsoft Word like they do for March Madness. It would be funny to bring that to books.</p>

<p><strong>Why did your gut tell you that people are going to be reading on phones in the future?</strong></p>

<p>It was my own behavior. Even when I&rsquo;m in bed at night, I have an iPad mini with Retina and I still use my phone. And I have an iPhone 6 now, which is even better.</p>

<p><strong>Are you seeing any meaningful innovations in the ways we actually read?</strong></p>

<p>One of the first and most noticeable thing we do is that the pages default to being vertically oriented. On Kindle, your pages slide sideways, on Oyster they slide vertically. You can pull up and read between pages, then it snaps into place, so you maintain that organization of a page, which is so important with a book, because you think about it as a unit of measurement of a whole book. There&rsquo;s <em>this</em> number of pages left in a book. But then also what happens when you pull to the side is your eye breaks the line and you have to go back up to the top.</p>
<p><q class="right">&#8220;How can we embed books within other pieces of information?&#8221;</q></p>
<p>We allow for horizontal swiping, but the vertical swiping to me is how you read on the go. Why hold on to some of these tired metaphors of curly page turns and leather bookmarks? We also condensed all the reader settings into themes which feels much more like Instagram&rsquo;s filters or something, but for books. That&rsquo;s because the average user doesn&rsquo;t know the difference between Palatino and Times and Courier, they just like the feel of some things. So we pulled font, type size, background color, texture into themes.</p>

<p>In terms of other technologies, definitely the download and speed of use one. We also have done a lot working with ePub, the standard reflowable ebook technology, but as we develop we want to keep pushing the limits of that. As we think of Oyster and our books as less just on the iPhone or iPad or web, it becomes interesting &mdash; how can we show different parts of books, how can we embed books within other pieces of information, there&rsquo;s a lot of ways books can be broken up. Whereas traditionally books have been thought of as objects you buy from Amazon, it downloads to my device, and then it stops communicating with the outside world. It&rsquo;s about having books work more like the rest of the internet, and less like a piece of paper.</p>
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					</entry>
			<entry>
			
			<author>
				<name>Ellis Hamburger</name>
			</author>
			
			<title type="html"><![CDATA[Drummer is a beautiful, minimal drum machine for iPhone]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/2014/11/3/7139305/drummer-is-a-beautiful-minimal-drum-machine-for-iphone-keezy" />
			<id>https://www.theverge.com/2014/11/3/7139305/drummer-is-a-beautiful-minimal-drum-machine-for-iphone-keezy</id>
			<updated>2014-11-03T10:00:14-05:00</updated>
			<published>2014-11-03T10:00:14-05:00</published>
			<category scheme="https://www.theverge.com" term="Apple" /><category scheme="https://www.theverge.com" term="Apps" /><category scheme="https://www.theverge.com" term="Hands-on" /><category scheme="https://www.theverge.com" term="Reviews" /><category scheme="https://www.theverge.com" term="Tech" />
							<summary type="html"><![CDATA[&#8220;The world of pro audio gear has not yet been hit by the tidal wave of the internet, nor by the&#8230;.. earthquake of good design,&#8221; howls Jake Lodwick. He&#8217;s the effervescent, manchild co-founder of Vimeo, and more recently of Elepath, a software development company based out of New York City&#8217;s hip Williamsburg neighborhood. For the [&#8230;]]]></summary>
			
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<p>&#8220;The world of pro audio gear has not yet been hit by the <em>tidal wave</em> of the internet, nor by the&hellip;.. <em>earthquake</em> of good design,&#8221; howls Jake Lodwick. He&rsquo;s the effervescent, manchild co-founder of Vimeo, and more recently of Elepath, a software development company based out of New York City&rsquo;s hip Williamsburg neighborhood. For the last few months, Lodwick has been working on <a href="https://keezy.co/drummer">Drummer</a>, a drum machine app for iPhone. The free app launches today.</p>

<p>When you open Drummer, you&rsquo;re presented with two colored circles representing your first two drum tracks. Tap one, and you&rsquo;re zoomed into a conventional &#8220;four bars&#8221; view of when different drum beats will hit. But you don&rsquo;t need to understand bars to understand Drummer. Tap play, tap some circles, and listen. Then tap some more circles, or swipe downward on a column to generate an easy downbeat. You can swipe between different drum instruments, create a few more drum tracks, and alter beats-per-minute. Before you know it, you&rsquo;re jamming.</p>
<p><!-- extended entry --></p><hr class="widget_boundry_marker hidden page_break"><p><iframe frameborder="0" height="574" width="1020" src="//player.vimeo.com/video/110518670?title=0&amp;byline=0&amp;portrait=0&amp;color=ffffff"></iframe></p><p>Drummer is incredibly responsive, and is truly the simplest drumkit app I&rsquo;ve ever used. Drummer comes with its own limitations, of course &mdash; it&rsquo;s no LinnDrum &mdash; but that&rsquo;s all part of the plan. Drummer was conceived of and designed by Pasquale D&rsquo;Silva, who launched beatboxing app <a href="http://www.theverge.com/2013/11/11/5091022/keezy-music-app-reggie-watts-beatbox-elepath" target="_blank">Keezy</a> last year. The two apps together form the foundation of what D&rsquo;Silva and Lodwick say is a new generation of music applications that anybody can use &mdash; a new generation of apps that make producing music as fun as shooting an Instagram photo. But even Keezy had a learning curve. Perhaps only folks like Reggie Watts could <a href="http://www.theverge.com/2013/11/11/5091022/keezy-music-app-reggie-watts-beatbox-elepath">quickly whip up something great.</a> So Drummer was made to be even more accessible.</p>
<p>D&rsquo;Silva, an avid musician and artist since childhood, built the app he always wanted to use to capture beats beating in the back of his head. That&rsquo;s what Drummer is for, he says &mdash; to capture a sound in your brain the way you might capture a photo of what you&rsquo;re seeing. But until now, only a few tools existed to help people quickly capture sonic ideas. &#8220;Why is photography so ubiquitous?&#8221; asks Lodwick. &#8220;Now, everyone takes pictures every day even if they can&rsquo;t really take photos. It&rsquo;s because of the <em>software.</em>&#8220;</p>
<p align="right"><img data-chorus-asset-id="2412106" alt="pasquale d" src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/2412106/pasquale_dsilva_jake_lodwick.0.png"><small><em>Drummer co-creators Jake Lodwick and Pasquale D&#8217;Silva</em></small></p><p>To the duo, Keezy and Drummer are as much about deconditioning people from their traditional perceptions of musical instruments, as it is about helping people create music. &#8220;The feeling of being too dumb to make music is my mortal enemy,&#8221; says Lodwick as he shows me a Roland TR8 music machine. &#8220;This thing has 75 modes, 32 patterns, 168 swing variations. I can make any beat in the world, but within a few seconds you have your first &lsquo;what the fuck?&rsquo; moment. It&rsquo;s the opposite of an a-ha moment.&#8221; This barrier prevents the majority of people from ever even considering making music, he says. Obviously, there&rsquo;s a place for pro tools and consumer tools, but Lodwick and D&rsquo;Silva are convinced that the consumer segment doesn&rsquo;t yet exist for music machines. Well, there <em>are</em> several excellent music-making apps for smartphones, like <a href="https://www.propellerheads.se/products/figure/">Figure,</a> but none approach Drummer&rsquo;s sheer simplicity. And none are as fun to play with in the first minute of trying it out.</p><p><q class="center">&#8220;The feeling of being too dumb to make music is my mortal enemy.&#8221; </q></p><p>The duo think connectivity could be the app&rsquo;s real killer feature, and could elevate beat-making from quick diversion to a foundation for a SoundCloud-esque social network for music-thoughts. You can&rsquo;t share Drummer beats to the web just yet, but D&rsquo;Silva and Lodwick have already built <a href="https://jake.keezy.co/track/get-out-of-here">the backbone</a> for such a feature. Drummer, with its vibrant group of colors and sounds, abstracts a lot of the messy stuff about drum machines. &#8220;You shouldn&#8217;t have to start with theory. You should start with the sound, and you should start with how it <em>feels,&#8221; </em>says D&#8217;Silva. Give Drummer a try, and you might feel it too.</p>
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									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Ellis Hamburger</name>
			</author>
			
			<title type="html"><![CDATA[Flipboard debuts a big redesign and The Daily Edition, a morning news section]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/2014/10/30/7102379/flipboard-3-debuts-a-big-redesign-and-the-daily-edition" />
			<id>https://www.theverge.com/2014/10/30/7102379/flipboard-3-debuts-a-big-redesign-and-the-daily-edition</id>
			<updated>2014-10-30T00:00:02-04:00</updated>
			<published>2014-10-30T00:00:02-04:00</published>
			<category scheme="https://www.theverge.com" term="Apple" /><category scheme="https://www.theverge.com" term="Apps" /><category scheme="https://www.theverge.com" term="Google" /><category scheme="https://www.theverge.com" term="Tech" />
							<summary type="html"><![CDATA[Finding the right news to read is hard. That&#8217;s why hundreds of companies have jumped into the game offering different takes on what you might want to read, and why you might want to read it. Some apps offer expert-level curation, like Yahoo News Digest, which bundles ten stories into a simple package that comes [&#8230;]]]></summary>
			
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<p>Finding the right news to read is hard. That&rsquo;s why hundreds of companies have jumped into the game offering different takes on what you might want to read, and why you might want to read it. Some apps offer expert-level curation, like Yahoo News Digest, which bundles ten stories into a simple package that comes every morning and evening. Other services like Circa hope to actually rewrite the news into tiny, bite-sized pieces. Then, there&#8217;s Flipboard, the comparatively ancient older brother that does a great job aggregating news your friends post across all of your social networks.</p>
<p>The app boasts 250,000 downloads per day, consistently tops App Store charts, comes pre-installed on a variety of Samsung and Microsoft Surface devices, and has deals in places with a large group of publishers to repackage and even monetize their content. (Disclosure: <em>The Verge</em> has such a deal in place with Flipboard.) Flipboard is pretty far along in its quest to redefine news aggregation, but do you have many friends who use Flipboard every day? The app has over 100 million users, but seems to have lost some of its buzz as people increasingly turn <a href="http://www.pewresearch.org/fact-tank/2014/09/24/how-social-media-is-reshaping-news/">to Facebook</a> for aggregated news.</p><!-- extended entry --><hr class="widget_boundry_marker hidden page_break"><img src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/2405180/new_flipboard_3_screens.0.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="flipboard 3 screens" title="flipboard 3 screens" data-has-syndication-rights="1" data-caption="" data-portal-copyright="" />
<p>Flipboard 3.0, which launches today on iOS and Android, hopes to turn the tables on its smaller competitors, like Yahoo News Digest and SmartNews, as well as its larger ones. The app now lets you pick from 34,000 topics to help narrow down what specific topics matters most to you, and presents curated, topical stories in a &#8220;Personal Magazine&#8221; that pops up when you open the app. This Personal Magazine includes stories shared by friends, but also the top stories from niche topics you&#8217;ve followed like &#8220;Fujifilm photography&#8221; &mdash; something Facebook can&#8217;t do. On the flipside, the new app also includes Flipboard&rsquo;s first-ever editorially curated news section called The Daily Edition, which gets pushed to you every morning at 7 AM. The Daily Edition is a quick list of general news stories across a variety of topics like Sports and Business, and is curated by an in-house team led by Josh Quittner, <em>Time</em>&rsquo;s former director of digital editorial development.</p>
<p><q class="right">&#8220;The Daily Edition is a really important use case that we weren&rsquo;t serving well enough.&#8221;</q></p>
<p>In total, Flipboard is now broader but also more personal than ever. It&rsquo;s a risky move for Flipboard &mdash; which has made its name culling all of your social feeds into one tight package of photos, links, and videos &mdash; but it could potentially turn Flipboard into the <em>one</em> news app you use, which is the real holy grail. The new app&rsquo;s Daily Edition competes head-on with SmartNews and Yahoo News Digest, while the app&rsquo;s Personal Magazine aims to refine Flipboard&rsquo;s existing formula to better compete with Facebook. Yesterday, Flipboard asked you to tap on tiles like &#8220;Tech&#8221; and &#8220;<em>Rolling Stone,</em>&#8221; to get news. Today, Personal Magazine bundles it all into one feed, which also includes algorithmically chosen stories based on the topics you&rsquo;ve picked.</p>

<p>&#8220;We do see different uses cases on Flipboard: people who want to get caught up in the morning, and some who are serendipity-oriented,&#8221; says Flipboard co-founder Mike McCue. &#8220;The Daily Edition is a really important use case that we weren&rsquo;t serving well enough, and that will also lead to people being reminded to go and use Flipboard, which isn&rsquo;t just for fun and discovery.&#8221; McCue outlines a problem facing many apps &mdash; that most users just don&rsquo;t have much space on their home screens, and only choose to interact with a dozen apps or fewer per day. Push notifications for morning news in apps like Yahoo News Digest, or for timely content (Magic Recs) in apps like Twitter, have outstanding engagement numbers.</p>
<p align="right"><img data-chorus-asset-id="2405166" alt="flipboard vs foursquare" src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/2405166/foursquare_vs_flipboard.0.png"><small><em>Foursquare 8.0 (left) and Flipboard 3.0 (right)</em></small></p><p>Flipboard 3.0 also introduces a fresh new design that emphasizes high contrast headlines and slick typography. The app also targets phones, specifically, where the company says 70 percent of its users reside. The iPad represents more of a lean-back experience built for browsing and discovery, McCue says, but the phone is a place for delivering important news as quickly as possible. This intuition formed some of the impetus for the app&rsquo;s new keyword-based topic picker, which lets you choose specific topics (and even specific Flipboard users) that interest you the most. The app&rsquo;s new focus seems heavily influenced by what we saw from the <a href="http://www.theverge.com/2014/8/6/5973627/foursquare-8-review-the-ultimate-food-finder">new Foursquare</a> this summer &mdash; a company bursting at the seams with data and looking for new ways to cut through it.</p><p>Thus, Flipboard&#8217;s new topics help you narrow down what you like, but also help surface content from the thousands of Flipboard &#8220;Magazines&#8221; people have made. &#8220;There are some people that are very loyal to specific publications and that is always going to continue to be the case,&#8221; says McCue, &#8220;but the new generation of readers today are more topic-focused. Just tell me about the Xbox, I don&#8217;t really care where it comes from.&#8221; McCue says that the company&rsquo;s <a href="http://www.theverge.com/2014/3/5/5473436/flipboard-acquires-zite-from-cnn">acquisition of news app Zite</a> back in March helped provide a good foundation for the app&rsquo;s new algorithmic curation. Unfortunately, the new topics engine is only available in the US and Canada for now, Flipboard says.</p>
<p>Flipboard 3.0&rsquo;s unique combination of algorithmic curation, daily news, and social media aggregation could be tough to beat &mdash; if it doesn&rsquo;t prove too cluttered or unfocused for new users. On its third quarter earnings call yesterday, Facebook CEO Mark Zuckerberg said that smartphone users are shifting towards picking apps that do one thing well. So the question is, do we want just one app for all of our news?</p>
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					</entry>
			<entry>
			
			<author>
				<name>Ellis Hamburger</name>
			</author>
			
			<title type="html"><![CDATA[The guy behind Google Wallet is back to change payments all over again]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/2014/10/29/7086929/the-guy-behind-google-wallet-is-back-to-change-payments-all-over-again" />
			<id>https://www.theverge.com/2014/10/29/7086929/the-guy-behind-google-wallet-is-back-to-change-payments-all-over-again</id>
			<updated>2014-10-29T09:14:19-04:00</updated>
			<published>2014-10-29T09:14:19-04:00</published>
			<category scheme="https://www.theverge.com" term="Business" /><category scheme="https://www.theverge.com" term="Mobile" /><category scheme="https://www.theverge.com" term="Report" /><category scheme="https://www.theverge.com" term="Tech" />
							<summary type="html"><![CDATA[In November of 2012, Google Wallet chief Osama Bedier admitted defeat. &#8220;Nobody today is delivering any solution that will get scale, including me,&#8221; he said onstage at the Open Mobile Summit. Soon, facing insurmountable odds from iron-fisted cell carriers and credit card companies, version one of Google Wallet (which emphasized wireless NFC payments) flopped and [&#8230;]]]></summary>
			
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<p>In November of 2012, Google Wallet chief Osama Bedier admitted defeat. &#8220;Nobody today is delivering any solution that will get scale, including me,&#8221; he said onstage at the Open Mobile Summit. Soon, facing <a href="http://www.theverge.com/2014/9/10/6132153/apple-pay-was-this-weeks-most-revolutionary-product">insurmountable odds from iron-fisted cell carriers</a> and<a href="http://www.theverge.com/2012/5/9/3009802/mobile-payment-war-consumers"> credit card companies</a>, version one of Google Wallet (which emphasized wireless NFC payments) flopped and Bedier <a href="http://www.theverge.com/2013/5/8/4313546/google-wallet-and-payments-vp-osama-bedier-leaving-the-company">left Google.</a></p>
<p><!-- extended entry --></p><hr class="widget_boundry_marker hidden page_break"><p><q class="right">Why not support <em>every</em> way we&rsquo;re going to pay in the future?</q></p>
<p>But Bedier remained one of the most reputable mobile payments executives in the industry, having also worked at PayPal for years prior to working at Google. He went on to <a href="http://www.theverge.com/2013/11/14/5103820/coin-electronic-card-to-hold-all-your-credit-cards">invest in Coin,</a> the digital credit card that holds a wallet full of cards, and <a href="http://recode.net/2014/02/12/fomer-google-payments-boss-osama-bedier-joins-board-of-paypal-competitor-wepay/">joined the board</a> of PayPal competitor WePay. But a burning question remained: how could you convince carriers and retailers to adopt new payments technology? NFC had obvious benefits, from enhanced security to convenience, but everybody wanted a piece of the pie and nothing got done.</p>

<p>And then, news broke about a <a href="http://blogs.wsj.com/corporate-intelligence/2014/02/06/october-2015-the-end-of-the-swipe-and-sign-credit-card/">mandate</a> that would force all American retailers to support EMV, also known as &#8220;chip and pin cards,&#8221; by the end of 2015. Bedier had found his solution. Square and other payments companies announced plans to roll out <a href="http://www.theverge.com/2014/7/30/5950465/square-reader-EMV-cards">new readers</a> that support both magnetic strip cards and EMV, but Bedier thought: what better time than now to build the best payments terminal in the world? Why not support <em>every</em> way we&rsquo;re going to pay in the future &mdash; and then sell it to banks, who actually provide readers to stores, not carriers.</p>

<p>Today, we&rsquo;re getting a first look at that product. It&rsquo;s called <a href="http://www.getpoynt.com">Poynt</a>, costs $299, and ships in Q1 2015.</p>
<img src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/2401906/poynt_comparison.0.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="poynt comparison" title="poynt comparison" data-has-syndication-rights="1" data-caption="" data-portal-copyright="" />
<p>Poynt is a complete &#8220;point of sale&#8221; (POS) machine that includes every payment tech you&rsquo;d want to use &mdash; magnetic stripe (today&#8217;s credit cards), EMV (chip and pin cards), NFC (Apple Pay), QR code (Starbucks), and Beacon (Bluetooth, but we&rsquo;re yet to see many of this kind). Poynt has a 7-inch, quad-core Android tablet built-in, as well as a 4.3-inch touchscreen for typing in PINs. Poynt even bundles in a tiny receipt printer, a rechargeable 8-hour battery, and a 3G / 4G modem.</p>
<p><q class="right">Poynt works with magnetic stripe, EMV, NFC, QR code, and Beacon</q></p>
<p>Bedier&rsquo;s machine isn&rsquo;t as exciting as a digital credit card or a contactless mobile wallet, but might in fact have more of an impact in changing the payments landscape as we know it. While Apple, Walmart, and others <a href="http://www.theverge.com/2014/10/25/7069863/retailers-are-disabling-nfc-readers-to-shut-out-apple-pay">argue over their NFC payments systems,</a> most retailers still have credit card readers that appear to have been built in the 1980s. Even more recent readers, like those you might find at CVS or McDonalds, look outdated and clunky compared to today&rsquo;s consumer technology.</p>

<p>Building a more modern, consumery POS system might seem like low hanging fruit, and it is. But Bedier says that until it was announced that all US retailers would need to buy new POS systems, pitching a more modern device was a tough sell. After all, Poynt isn&rsquo;t pitching consumers who love new gadgets &mdash; it&rsquo;s pitching old, curmudgeonly banks who hate change. The EMV mandate, in combination with all the recent retailer data leaks, proved to be a recipe for such change. &#8220;The Target breach made it clear how bad security had gotten in the country, and almost every week since we&rsquo;ve heard of a new breach,&#8221; says Bedier, &#8220;so now networks are rethinking this.&#8221;</p>
<img src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/2401914/poynt_apple_pay.0.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="poynt apple pay" title="poynt apple pay" data-has-syndication-rights="1" data-caption="" data-portal-copyright="" />
<p>Alongside impressive hardware, Poynt also integrates an open software platform that developers or retailers can use to build cashier apps and other finance apps. Poynt does ship with a Square Register-esque inventory app, though it&rsquo;s far worse looking than Square&rsquo;s. But that shouldn&rsquo;t matter to the massive banks and retailers Poynt is courting. To these companies, what matters most is security, and Bedier and co. did their homework. Poynt integrate industry standard SSL, DUKPT, TDES, PKI and AES encryption to secure payment data, and also meets PCI and EMV requirements for payments hardware. The device also includes tamper detection that wipes data and alerts merchants if there&rsquo;s been any tampering.</p>

<p>Poynt is, from the outside, a better product than the credit card reader you just swiped, but Poynt doesn&rsquo;t have to convince consumers &mdash; it has to convince banks. Bedier says that talks are ongoing with the country&rsquo;s largest banks, who have the distributing power to buy millions of Poynts and deliver them to retailers. Also, with a team composed of ex-employees from PayPal, eBay, Google, Amazon, Apple, Hypercom and Verifone, Poynt likely has the knowledge required to get its product off the ground. &#8220;Poynt is an absolute game changer,&#8221; said Dana Stalder, a former senior vice president at PayPal who invested in the company.</p>

<p>Bedier is very clearly proud of what he&rsquo;s built. But perhaps he&rsquo;s most satisfied with the idea that he might happily sit on the sidelines of the upcoming NFC payments war. No matter who earns more market share, whether it&rsquo;s Apple, CurrentC, SoftCard, or even Google Wallet, Poynt wins. And this is good for your average consumer, too &mdash; if more credit card readers offer more ways to pay, perhaps the best payments system will actually be the payments system you use.</p>
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			<entry>
			
			<author>
				<name>Ellis Hamburger</name>
			</author>
			
			<title type="html"><![CDATA[Facebook&#8217;s prized acquisition WhatsApp lost $140 million last year]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/2014/10/28/7085905/facebooks-prized-acquisition-whatsapp-lost-140-million-last-year" />
			<id>https://www.theverge.com/2014/10/28/7085905/facebooks-prized-acquisition-whatsapp-lost-140-million-last-year</id>
			<updated>2014-10-28T16:49:48-04:00</updated>
			<published>2014-10-28T16:49:48-04:00</published>
			<category scheme="https://www.theverge.com" term="Business" /><category scheme="https://www.theverge.com" term="Facebook" /><category scheme="https://www.theverge.com" term="Meta" /><category scheme="https://www.theverge.com" term="Tech" /><category scheme="https://www.theverge.com" term="Web" />
							<summary type="html"><![CDATA[Facebook&#8217;s third quarter 2014 earnings are out, and with them, we&#8217;re getting our first look ever at the financials of messaging giant WhatsApp. Facebook spent $22 billion in cash and stock acquiring the company, but it turns out that WhatsApp has yet to generate much revenue at all. In 2014, WhatsApp lost $140 million, and [&#8230;]]]></summary>
			
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<p>Facebook&#8217;s third quarter 2014 earnings are out, and with them, we&#8217;re getting our first look ever at the financials of messaging giant WhatsApp. Facebook spent $22 billion in cash and stock <a href="http://www.theverge.com/2014/2/20/5429536/facebook-buys-whatsapp-16-billion-quest-to-conquer-messaging">acquiring the company</a>, but it turns out that WhatsApp has yet to generate much revenue at all. In 2014, WhatsApp lost $140 million, and generated just $10 million in revenue. Facebook, meanwhile has nearly three times as many users as WhatsApp, but generated $3.2 billion in revenue this quarter.</p>
<p><!-- extended entry --></p><hr class="widget_boundry_marker hidden page_break"><blockquote class="twitter-tweet" lang="en"> <p>Spoiler alert: A LOT OF GOODWILL RT <a href="https://twitter.com/jyarow">@jyarow</a>: How Facebook valued WhatsApp. <a href="http://t.co/Y93Qu0qxyO">pic.twitter.com/Y93Qu0qxyO</a> <a href="https://twitter.com/search?q=%24FB&amp;src=ctag">$FB</a></p>&mdash; Aaron Pressman (@ampressman) <a href="https://twitter.com/ampressman/status/527198664071327744">October 28, 2014</a> </blockquote><p></p>
<p>It&#8217;s not a fair comparison, of course. Facebook is an older company with a gigantic sales team that has monetized in a very predictable way: ads. With 1.3 billion users, it&#8217;s not so hard to make billions of dollars. WhatsApp, on the other hand, has yet to flesh out its business beyond a $1/year subscription plan, but said that it has no intention of adding ads. Still, Facebook&#8217;s acquisition of the company was never about acquiring a profitable company &mdash; it was about acquiring users. Users across the globe, especially users WhatsApp has but Facebook doesn&#8217;t, are incredibly valuable. This last quarter, the average revenue per Facebook user in the US was over $7.</p>

<p>To be more precise, Facebook accounted for its WhatsApp purchase as follows: $2 billion for its userbase, $448 million for its brand, $288 million for its technology, and $15.3 billion in &#8220;goodwill.&#8221; Still, it stands to reason that WhatsApp should be generating much more than $10 million in revenue from (at least some of) its 500 million users paying its $1/year subscription fee, right? It&#8217;s not totally clear how that&#8217;s working out, but it might have something to do with many users being grandfathered in to free subscriptions:</p>
<blockquote class="twitter-tweet" lang="en"> <p><a href="https://twitter.com/hamburger">@hamburger</a> The first year is free. Also: iPhone users who have been on board for a long time usually have 10 years of usage for free.</p>&mdash; Andreas (@schlumpfmuetze) <a href="https://twitter.com/schlumpfmuetze/status/527202107989184512">October 28, 2014</a> </blockquote><p></p><blockquote lang="en" class="twitter-tweet"> <p><a href="https://twitter.com/hamburger">@hamburger</a> WhatsApp only charges in select countries. In other places (even Germany) they constantly extend the free period out of goodwill.</p>&mdash; Kevin Wang (@regiobaden) <a href="https://twitter.com/regiobaden/status/527211702098882560">October 28, 2014</a> </blockquote><p></p>
<p>A final note: of the $148 million WhatsApp lost in 2013, a large part of that money went to paying out stock to employees. This is standard for growing companies hiring new talent, and shouldn&#8217;t convey that WhatsApp was burning money irresponsibly. $148 million is a lot to lose for a small company, but the company seems to have been doing it wisely. Fewer than $10 million was burned in 2013 in actual operating expenses.</p>
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									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Ellis Hamburger</name>
			</author>
			
			<title type="html"><![CDATA[One of Apple&#8217;s favorite developers is launching an Android app]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/2014/10/28/7057451/one-of-apples-favorite-developers-algoriddim-is-launching-an-android-app" />
			<id>https://www.theverge.com/2014/10/28/7057451/one-of-apples-favorite-developers-algoriddim-is-launching-an-android-app</id>
			<updated>2014-10-28T10:00:34-04:00</updated>
			<published>2014-10-28T10:00:34-04:00</published>
			<category scheme="https://www.theverge.com" term="Apple" /><category scheme="https://www.theverge.com" term="Apps" /><category scheme="https://www.theverge.com" term="Google" /><category scheme="https://www.theverge.com" term="Report" /><category scheme="https://www.theverge.com" term="Tech" />
							<summary type="html"><![CDATA[Djay is one of Apple&#8217;s favorite apps. The dj-ing software was demoed onstage at the iPad 2 launch, won Apple&#8217;s coveted Apple Design Award in 2011, and has won Apple&#8217;s App of the Year award in over 100 countries. Djay is so well-liked that it&#8217;s even pre-installed on many of Apple&#8217;s demo units in store. [&#8230;]]]></summary>
			
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<p><a href="https://www.algoriddim.com/djay">Djay</a> is one of Apple&#8217;s favorite apps. The dj-ing software was demoed onstage at the iPad 2 launch, won Apple&#8217;s coveted Apple Design Award in 2011, and has won Apple&#8217;s App of the Year award in over 100 countries. Djay is so well-liked that it&#8217;s even pre-installed on many of Apple&#8217;s demo units in store. These are privileges and accolades afforded only to the apps that best show off the performance that ostensibly only Apple products can offer. And until recently, that might have actually been the case. But today, Djay&#8217;s <a href="https://play.google.com/store/apps/details?id=com.algoriddim.djay">launching on Android.</a></p>
<p><!-- extended entry --></p><hr class="widget_boundry_marker hidden page_break"><p><q class="right">&#8220;I don&#8217;t think Android users are cheaper.&#8221;</q></p>
<p>Android users will love Djay &mdash; but the app&#8217;s departure from Apple exclusivity potentially signals a bigger trend. A few years ago, nearly all of the best indie apps and venture-backed startup apps were launching exclusively, or at least first, on iPhone. That&#8217;s still <em>largely</em> the case, but according to Djay creator and Algoriddim CEO Karim Morsy, the tides are shifting. Android is no longer a luxury &mdash; it&#8217;s a requirement if you want to even scratch the surface of reaching an audience outside the United States.</p>
<p><iframe width="1280" height="720" src="//www.youtube.com/embed/TQJktyOYVB0?rel=0" frameborder="0"></iframe></p>
<p>With the launch of Android 4.0 Ice Cream Sandwich three years ago, Algoriddim began adapting Djay for Android. But Android still didn&#8217;t seem quite ready yet. &#8220;Apple has been developing its developer tools for years, so it&#8217;s a very clean and streamlined process,&#8221; says Morsy. &#8220;Android has definitely gotten better, but its Java, C++, etc. mixture of different programming languages makes the whole process just more complicated.&#8221; Development on iOS is also inherently a lot more predictable, he points out, since Apple owns the entire hardware and software experience. Some of Morsy&#8217;s iOS developers started working on the project, but ultimately Algoriddim had to hire four dedicated Android engineers for the project (to match Algoriddim&#8217;s six for Mac / iOS).</p>

<p>With the launch of Android KitKat and the Android L Developer Preview, Algoriddim finally kicked development into high gear. Much of the team&#8217;s new work revolved around rewriting the app to work on the variety of processors and screens sizes present on the hundreds of Android smartphones out there. &#8220;It&#8217;s all about avoiding audio dropouts and your eye seeing glitches, since the eyes and ears aren&#8217;t very forgiving,&#8221; says Morsy. &#8220;We had to do this for almost all the [Android] phones.&#8221; Now, almost every user interface element, from spinning records to beat pads, is dynamic for different screen sizes. &#8220;It&#8217;s quite easy to make a great Android app that&#8217;s a simple table view,&#8221; says Morsy, &#8220;but we&#8217;re basically processing 44,000 audio frames per second, per deck. So that&#8217;s 88,000 frames per second, plus all the stuff on the screen.&#8221;</p>
<p><q class="center"><span> &#8220;It&#8217;s quite easy to make a great Android app that&#8217;s a simple table view.&#8221;</span></q></p>
<p>Developing for the Nexus 5 and other newer devices made development simpler. The recent Nexus devices, Morsy says, include a feature called FastPath that handles audio optimization to reach lower latency. But, many barriers still exist to making high-fidelity Android apps. For example, Android includes no built-in support for outputting to MIDI devices like turntables and keyboards, Morsy says. &#8220;On iOS there&#8217;s CoreMidi, which is a framework to process MIDI packets and interface with MIDI devices, and that&#8217;s been around on Mac forever,&#8221; he says. &#8220;We had to do the whole MIDI integration ourselves on Android, which took several months by itself.&#8221;</p>
<p>Building for Android is difficult and requires resources, Morsy says, but reaching an entire world of people is a compelling enough reason to make it happen. In the United States, Apple&#8217;s market share is close to 45 percent, but globally, it&#8217;s just 15 percent (to Android&#8217;s 85 percent). &#8220;The vision of the company was to make DJ-ing accessible to every customer,&#8221; says Morsy. &#8220;To pursue that mission, we need to expand.&#8221; With a proper framework in place, Morsy says Algoriddim can now keep all of its apps at parity, and hopefully make a lot more money. A quick look at the charts shows that while App Store revenues still <a target="_blank" href="http://venturebeat.com/2014/10/15/google-play-downloads-60-percent/">exceed</a> Google Play&#8217;s, Google&#8217;s store is rapidly gaining momentum. Unfortunately for Djay, however, Apple is notoriously sensitive about which apps it chooses to feature. The company could pull Djay from its Apple Store demo units.</p>
<p>Many of Apple&#8217;s top developers have been content targeting a small, premium niche within the App Store, but according to Morsy, even some of these premium developers should consider expanding their reach. After years of living in the App Store, perhaps some companies like Algoriddim and others think they&#8217;ve reached their maximum addressable market in the App Store. &#8220;I don&#8217;t think Android users are cheaper,&#8221; he says. &#8220;It&#8217;s really about the quality of the app.&#8221; However, investing in potentially doubling your team to expand on Android is still risky. But if Djay is indeed one of the first of many &#8220;big indies&#8221; to make the move, it could potentially spell trouble for the incredible app dominance Apple has exhibited.</p>
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									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Ellis Hamburger</name>
			</author>
			
			<title type="html"><![CDATA[Facebook&#8217;s new Rooms app brings bite-sized forums to your iPhone]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/2014/10/23/7048495/facebook-rooms-brings-reddit-like-forums-to-your-iphone" />
			<id>https://www.theverge.com/2014/10/23/7048495/facebook-rooms-brings-reddit-like-forums-to-your-iphone</id>
			<updated>2014-10-23T13:00:01-04:00</updated>
			<published>2014-10-23T13:00:01-04:00</published>
			<category scheme="https://www.theverge.com" term="Apple" /><category scheme="https://www.theverge.com" term="Apps" /><category scheme="https://www.theverge.com" term="Hands-on" /><category scheme="https://www.theverge.com" term="Report" /><category scheme="https://www.theverge.com" term="Reviews" /><category scheme="https://www.theverge.com" term="Tech" />
							<summary type="html"><![CDATA[&#8220;We&#8217;re not trying to build the next Snapchat &#8212; we&#8217;re trying to build the next WordPress.&#8221; These aren&#8217;t the words you expect to hear from the guy building Facebook&#8217;s next big app. Facebook has spent the last two years cloning Snapchat, trying to buy Snapchat, and eventually creating a pseudo-Snapchat. None of these plans have [&#8230;]]]></summary>
			
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<p>&#8220;We&rsquo;re not trying to build the next Snapchat &mdash; we&rsquo;re trying to build the next WordPress.&#8221;</p>

<p>These aren&rsquo;t the words you expect to hear from the guy building Facebook&rsquo;s next big app. Facebook has spent the last two years <a href="http://www.theverge.com/2012/12/21/3793024/facebook-takes-on-snapchat-with-new-poke-app">cloning</a> Snapchat, trying to <a href="http://www.theverge.com/2013/11/13/5100446/snapchat-turned-down-3-billion-facebook-acquisition-offer">buy</a> Snapchat, and eventually creating <a href="http://www.theverge.com/2014/6/17/5817996/facebook-slingshot-app-vs-snapchat">a pseudo-Snapchat.</a> None of these plans have worked, so now it&rsquo;s building&hellip; a blogging platform?</p>

<p>Not exactly. Today, Facebook is launching <a href="http://www.rooms.me/">Rooms</a>, an iPhone app that lets you create tiny message boards for posting text, photos, and videos. In each room you can create your own username and identity, and post or comment with friends or strangers about anything from minimalist furniture to Kendama or <em>Destiny.</em> Like on conventional message boards, you can set moderators, pin posts, set age restrictions, type out some ground rules for posting, and boot bad members. You can set a wallpaper and theme, and even alter the &#8220;Like&#8221; button that appears below posts to be another verb. But Rooms has no connection to Facebook or your Facebook friends in any way.</p>
<p><!-- extended entry --></p><hr class="widget_boundry_marker hidden page_break"><img src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/2384786/rooms-screenshot-feed.0.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="facebook rooms post" title="facebook rooms post" data-has-syndication-rights="1" data-caption="" data-portal-copyright="" />
<p>Make no mistake: this isn&rsquo;t an <em>anonymous</em> chat or discussions app, as some speculated Facebook was building. It turns out that Snapchat and Secret aren&rsquo;t the only apps Facebook&rsquo;s eyeing as it grows its portfolio of social experiences. Rooms is all about building identity, but just outside the context of the world&rsquo;s largest real identity service (Facebook). Rooms is perhaps most like Reddit, the web&#8217;s town square for discussing specific interests. But Rooms forces you to create a different identity for each room you&#8217;re in, and offers no front page or ranking system &mdash; yet, at least. For now, Rooms have chronological feeds, just like Instagram and Facebook.</p>
<p><q class="center"><span>Rooms is all about building identity, but outside of Facebook</span></q></p>
<p>The app was built by Josh Miller, the co-founder of web discussions site Branch which Facebook <a href="http://www.theverge.com/2014/1/13/5303702/facebook-acquires-link-sharing-app-branch-for-15-million">acquired</a> nearly a year ago. After joining Facebook, Miller pitched Mark Zuckerberg on an old idea. Everybody wants to talk about their favorite stuff, but nobody wants to spam their friends who don&rsquo;t care about it. There&rsquo;s Facebook Groups for that kind of thing, but Miller emphasized that each user should be able to cultivate different identities for different spaces. Thus, the age-old concept of a message board &mdash; a place to build your own persona and talk to people with mutual interests .</p>

<p>But don&rsquo;t countless message board communities already exist? Yep, but not on mobile, Miller argued. Now Zuck was interested.</p>
<img src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/2384788/rooms-screenshot-nickname.0.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="facebook rooms nickname" title="facebook rooms nickname" data-has-syndication-rights="1" data-caption="" data-portal-copyright="" /><p><q class="right">&#8220;I would love to impress that this was not our idea.&#8221;</q></p>
<p>&#8220;I would love to impress that this was not our idea,&#8221; admits Miller. &#8220;The early web seemed infinite, like what else is out there? You just type in a URL. But today you don&rsquo;t get that. I only have a few apps on my home screen.&#8221; He argues that the majority of Facebook&rsquo;s <a href="http://www.theverge.com/2013/1/30/3933912/facebook-q4-2012-earnings">increasingly mobile,</a> 1.3 billion users likely haven&rsquo;t used any of these sites on their phone. Until this week, Reddit, which boasts 175 million monthly users, didn&rsquo;t even have a mobile app of its own &mdash; and even now Reddit&rsquo;s app is built largely for consumption, not creation. There&rsquo;s no way to create new subreddits (topic-based rooms) or post videos on the fly. And this is setting aside the fact that message boards like Reddit can be awkward, unfriendly, or downright impenetrable to the average person unless you know exactly where to go. Additionally, most interest-based boards besides Reddit all live on their own websites, built on different systems.</p>

<p>&#8220;Mark said that in the early days of Facebook, the site was getting big enough where other colleges were interested, but his inclination was to let UT and Dartmouth have their own Facebooks,&#8221; says Miller. &#8220;But Dustin Moskovitz said, &#8220;No, we can&rsquo;t do that. Maybe in the future, the idea that [Facebook is] one network is what&rsquo;s gonna be most powerful about it.&rsquo;&#8221; Moskovitz was right. You do need a platform, not disparate silos, to have real network effects.</p>
<img src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/2384790/rooms-screenshot-create.0.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="facebook rooms wallpaper" title="facebook rooms wallpaper" data-has-syndication-rights="1" data-caption="" data-portal-copyright="" />
<p>But unlike Reddit and the other message board sites of yore, there are no discovery features to speak of &mdash; an almost unholy feature omission from a &#8220;Facebook app.&#8221; The only way to join a room is if you&rsquo;ve been invited to one. This happens in one of two ways &mdash; both involving QR codes. Before you pass any judgments based on QR codes, a notoriously terrible mechanism for sharing URLs, hear me out.</p>

<p>To invite you to a room, I tap &#8220;invite,&#8221; which generates a QR code image that looks like a square movie ticket. Then, I text you the image. You simply save the image to your camera roll, and when you open Rooms, the app adds you to the room automatically. How? Rooms, like every other social app, asks for access to your camera roll. Each time you open the app, Rooms scans your recent photos for QR code invites, then automatically adds you to the corresponding rooms. If you&rsquo;d rather do things manually, you can always tap Use Invite in the app and choose the QR code image, or even take a photo of a QR code you found in the real world. Miller hopes that everyone from yoga instructors to concert venues will print and post QR codes for people to grab and join rooms.</p>
<blockquote class="twitter-tweet" lang="en"> <p>Man Utd fan? Join my room! <a href="http://t.co/ZVlltx92xB">pic.twitter.com/ZVlltx92xB</a></p>&mdash; Oliver Cameron (@olivercameron) <a href="https://twitter.com/olivercameron/status/525334277387718658">October 23, 2014</a> </blockquote><p></p>
<p>It&rsquo;s a fanciful, unique mechanism that Miller says feels much more native to phones than typing in URLs or searching with text. Nevertheless, the mechanic is a barrier, and virtually guarantees that all growth on Rooms will be organic &mdash; a real sign that Miller and Facebook aren&rsquo;t bent on finding day-one viral success. Everything from MetaFilter to Reddit to FilePile took years to &#8220;go viral,&#8221; Miller muses, so he approached the founders of all his favorite internet communities and asked how they did it. He heard one thing over and over again: you have to empower creators, and then a larger audience will follow. &#8220;We think this will be like forums with the <a href="http://en.wikipedia.org/wiki/1%25_rule_(Internet_culture)">1-9-90 rule,</a> where the vast majority of people are gonna lurk,&#8221; says Miller, because that&rsquo;s just the way interest-based online communities work. They have to be built from scratch.</p>

<p>Rooms won&#8217;t have much content on day one, and the team behind it refuses to leverage any of Facebook&#8217;s massive distribution network, or even your phone&#8217;s address book. &#8220;You can&rsquo;t connect a Facebook account. We don&rsquo;t ask for address book access. We don&rsquo;t ask for names. The only thing that&rsquo;s optional is connecting email in case you lose your account,&#8221; says Miller. &#8220;Netscape didn&rsquo;t need a bunch of info from you to let you create and visit websites,&#8221; he adds as he grins. It&rsquo;s quite the comparison to draw &mdash; between a launch-day startup and the first web browser &mdash; but Miller clearly believes it.</p>
<p><q class="center"><span>&#8220;Communities are just as addictive as things like Facebook.&#8221;</span></q></p>
<p>If Rooms works, it will be because Miller and co. built a great tool for creating discussions. &#8220;We are a tool for making things, so your room brand should be ahead of ours,&#8221; he says. &#8220;There&rsquo;s no Facebook icon or name here. If Apple let us, we&rsquo;d let each room be a separate app.&#8221; And none of these apps would bear any Facebook iconography whatsoever. So why is Facebook putting some of its best engineers &mdash; including Alan Cannistraro, the guy responsible for many of the iPhone&rsquo;s first apps &mdash; on a product that has nothing to do with Facebook?</p>

<p>&#8220;Communities are just as addictive as things like Facebook,&#8221; Miller says. If Rooms succeeds at building a more personal, accessible Reddit for phones, it might be well on its way towards building the next Facebook.</p>
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