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	<title type="text">Tom Warren | The Verge</title>
	<subtitle type="text">The Verge is about technology and how it makes us feel. Founded in 2011, we offer our audience everything from breaking news to reviews to award-winning features and investigations, on our site, in video, and in podcasts.</subtitle>

	<updated>2026-04-23T11:34:18+00:00</updated>

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		<entry>
			
			<author>
				<name>Tom Warren</name>
			</author>
			
			<title type="html"><![CDATA[Microsoft launches ‘vibe working’ in Word, Excel, and PowerPoint]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/news/917328/microsoft-agent-mode-vibe-working-office-word-excel-powerpoint" />
			<id>https://www.theverge.com/?p=917328</id>
			<updated>2026-04-23T07:34:18-04:00</updated>
			<published>2026-04-23T07:34:18-04:00</published>
			<category scheme="https://www.theverge.com" term="AI" /><category scheme="https://www.theverge.com" term="Microsoft" /><category scheme="https://www.theverge.com" term="News" /><category scheme="https://www.theverge.com" term="Tech" />
							<summary type="html"><![CDATA[Microsoft is rolling out a new Agent Mode inside Office apps like Word, Excel, and PowerPoint this week. Previously described by Microsoft as “vibe working,” the Agent Mode is a more powerful version of the Copilot experience in Office that Microsoft has been trying to sell to businesses. “When we first shipped Copilot, foundation models [&#8230;]]]></summary>
			
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											<![CDATA[

						
<figure>

<img alt="" data-caption="" data-portal-copyright="Image: Microsoft" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/2025/09/excelagentmode.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
	<figcaption>
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</figure>
<p class="has-text-align-none">Microsoft is rolling out a new Agent Mode inside Office apps like Word, Excel, and PowerPoint this week. Previously <a href="https://www.theverge.com/news/787076/microsoft-office-agent-mode-office-agent-anthropic-models">described by Microsoft</a> as “vibe working,” the Agent Mode is a more powerful version of the Copilot experience in Office that Microsoft has been trying to sell to businesses.</p>

<p class="has-text-align-none">“When we first shipped Copilot, foundation models were not powerful enough to use Copilot to command the applications,” <a href="https://www.microsoft.com/en-us/microsoft-365/blog/2026/04/22/copilots-agentic-capabilities-in-word-excel-and-powerpoint-are-generally-available/">admits Sumit Chauhan</a>, corporate vice president of Microsoft’s Office Product Group. “This meant Copilot was a passive partner in documents: it could answer questions but missed the mark when it was asked to take action on the canvas directly.”</p>

<p class="has-text-align-none">The new Agent Mode is designed to better follow commands and edits in documents, spreadsheets, and presentations. “Over the past year, models have made meaningful leaps in instruction following, reasoning, and overall quality, and are&nbsp;now&nbsp;better at handling multi-step edits&nbsp;reliably&nbsp;without losing your intent,” says Chauhan.</p>

<p class="has-text-align-none">You’ll be able to watch the Copilot AI agent work in real time, thanks to a sidebar that shows every step Copilot is taking on a document. In Excel it can make changes directly in a workbook, adding formulas or tables. Agent Mode in PowerPoint can also update existing decks with fresh information and keep the template styling that businesses use. </p>

<p class="has-text-align-none">Microsoft is rolling out these new Copilot features as the default experience for Microsoft 365 Copilot and Microsoft 365 Premium subscribers, and they’re also available with Microsoft 365 Personal and Family plans. </p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Tom Warren</name>
			</author>
			
			<title type="html"><![CDATA[Microsoft teases mysterious Discord and Xbox Game Pass partnership]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/news/916787/microsoft-discord-xbox-game-pass-partnership" />
			<id>https://www.theverge.com/?p=916787</id>
			<updated>2026-04-22T13:59:30-04:00</updated>
			<published>2026-04-22T12:41:06-04:00</published>
			<category scheme="https://www.theverge.com" term="Gaming" /><category scheme="https://www.theverge.com" term="Microsoft" /><category scheme="https://www.theverge.com" term="News" /><category scheme="https://www.theverge.com" term="Tech" /><category scheme="https://www.theverge.com" term="Xbox" />
							<summary type="html"><![CDATA[Microsoft has started teasing a new Discord and Xbox Game Pass partnership, just a day after lowering prices of its Game Pass Ultimate and PC Game Pass subscriptions. Microsoft Gaming CEO Asha Sharma says the company is partnering with Discord again “as we continue to make Game Pass more flexible for our players.” It’s not [&#8230;]]]></summary>
			
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											<![CDATA[

						
<figure>

<img alt="" data-caption="" data-portal-copyright="Image: Discord" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/2026/04/discordxboxgamepass.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
	<figcaption>
		</figcaption>
</figure>
<p class="has-text-align-none">Microsoft has started teasing a new Discord and Xbox Game Pass partnership, just a day after <a href="https://www.theverge.com/news/915928/microsoft-xbox-game-pass-ultimate-price-drop">lowering prices of its Game Pass Ultimate</a> and PC Game Pass subscriptions. Microsoft Gaming CEO <a href="https://x.com/asha_shar/status/2046982896750395730">Asha Sharma says</a> the company is partnering with Discord again “as we continue to make Game Pass more flexible for our players.”</p>

<p class="has-text-align-none">It’s not immediately clear what the latest Discord and Xbox partnership will result in, but given it’s a Game Pass one it’s likely related to some perks for subscribers of Xbox Game Pass. At the moment Game Pass Ultimate subscribers can get <a href="https://support.discord.com/hc/en-us/articles/4410647162263-Xbox-x-Discord-Nitro">a month of Discord Nitro</a> as part of the subscription, and it’s possible that Microsoft and Discord could bundle Nitro Basic or some Nitro features as part of Game Pass.</p>

<figure class="wp-block-embed is-type-rich is-provider-twitter wp-block-embed-twitter"><div class="wp-block-embed__wrapper">
<blockquote class="twitter-tweet" data-dnt="true"><p lang="en" dir="ltr">Soon™ <a href="https://t.co/r6aEcVjpKc">https://t.co/r6aEcVjpKc</a> <a href="https://t.co/1ubGtCuK9K">pic.twitter.com/1ubGtCuK9K</a></p>&mdash; Discord (@discord) <a href="https://twitter.com/discord/status/2046991324625477915?ref_src=twsrc%5Etfw">April 22, 2026</a></blockquote>
</div></figure>

<p class="has-text-align-none">The mysterious tease comes as Microsoft prepares to start testing these changes. “Some of you might start to see some code in the wild, and we will share more details with you all soon,” says Sharma. <a href="https://www.theverge.com/tech/874303/microsoft-xbox-roadmap-2026-notepad">I reported in February</a>&nbsp;that Microsoft is looking at ways to bundle third-party services with Game Pass subscriptions. Netflix co-CEO&nbsp;<strong>Greg Peters</strong>&nbsp;told&nbsp;<a href="https://www.theinformation.com/articles/rising-star-microsoft-promises-restored-xbox-soulless-ai-slop?rc=r6gev9"><em>The Information</em></a>&nbsp;last month that he and Sharma had “kicked around ideas” for partnering on subscription bundles.</p>

<p class="has-text-align-none">Microsoft and Discord first started partnering together <a href="https://www.theverge.com/2018/4/24/17275902/microsoft-xbox-live-discord-partnership-profile-link">in 2018</a> by linking Xbox Live profiles to Discord ones. The Xbox engineering team also worked closely with Discord to integrate <a href="https://www.theverge.com/2022/7/20/23270362/discord-xbox-voice-chats-microsoft">voice chat into the Xbox dashboard</a> in 2022, before improving the integration and adding the ability to <a href="https://www.theverge.com/2024/7/31/24210270/microsoft-xbox-discord-watch-friends-streams-feature">stream and watch Discord streams</a> on an Xbox console in 2024. </p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Tom Warren</name>
			</author>
			
			<title type="html"><![CDATA[Microsoft says the ‘idea’ of an Xbox mobile store ‘is not dead’]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/news/916601/microsoft-xbox-mobile-store-comment" />
			<id>https://www.theverge.com/?p=916601</id>
			<updated>2026-04-22T13:42:45-04:00</updated>
			<published>2026-04-22T12:28:20-04:00</published>
			<category scheme="https://www.theverge.com" term="Gaming" /><category scheme="https://www.theverge.com" term="Microsoft" /><category scheme="https://www.theverge.com" term="News" /><category scheme="https://www.theverge.com" term="Tech" /><category scheme="https://www.theverge.com" term="Xbox" />
							<summary type="html"><![CDATA[Microsoft first revealed it was building an Xbox mobile gaming store to take on Apple and Google all the way back in 2022. Former Xbox president Sarah Bond even went on stage at a Bloomberg event nearly two years ago and promised the store would launch in July, 2024. Now, it looks like Microsoft has [&#8230;]]]></summary>
			
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											<![CDATA[

						
<figure>

<img alt="" data-caption="" data-portal-copyright="Image: Microsoft" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/2026/04/xboxmobile.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
	<figcaption>
		</figcaption>
</figure>
<p class="has-text-align-none">Microsoft first revealed it was building an Xbox mobile gaming store to take on Apple and Google <a href="https://www.theverge.com/2022/10/19/23411972/microsoft-xbox-mobile-store-games">all the way back in 2022</a>. Former Xbox president Sarah Bond even went on stage at a Bloomberg event nearly two years ago and <a href="https://www.theverge.com/2024/5/9/24153245/microsoft-xbox-mobile-gaming-store-july-launch">promised the store would launch in July, 2024</a>. Now, it looks like Microsoft has put the project on hold.</p>

<p class="has-text-align-none">Better xCloud developer <a href="https://x.com/redphx/status/2046787737773334908">redphx noticed</a> that the <a href="https://www.xbox.com/en-US/mobilestore">store URL</a> Microsoft had been testing for the past couple of years no longer works. It’s not clear exactly when it disappeared, but the last time the website was updated was nearly a year ago.</p>

<p class="has-text-align-none">The store was originally supposed to compete with Google and Apple, but strict app store rules have prevented Microsoft from launching its dream Xbox mobile store. </p>

<p class="has-text-align-none">“Three weeks ago, we filed an amicus because mobile competition still matters and we believe the future of play should be more open,” says Microsoft Gaming CEO Asha Sharma. “While I am still learning, the idea of an Xbox mobile store is not dead.”</p>

<p class="has-text-align-none">Microsoft was hoping the outcome of the Digital Markets Act in Europe or court action in the US would help force open Google and Apple’s stores, but the company then pivoted to just a web-based version that would provide deals on in-game items. While the idea might not be dead, Microsoft has been trying for years to get this thing off the ground.</p>

<p class="has-text-align-none">That said, Epic’s lawsuit against Google <a href="https://www.theverge.com/policy/889252/google-app-store-fee-reduction-20-percent-epic-v-google">may finally provide ways</a> for Microsoft to launch its Xbox store on Android. Outside the US, it could join Google’s “Registered App Store” program, which could make it a little easier to get sideloaded app stores onto Android phones when it launches later this year. Inside the US, <a href="https://www.theverge.com/policy/889252/google-app-store-fee-reduction-20-percent-epic-v-google#:~:text=story%2E-,To,monopoly">Google may even be forced</a> to carry stores like Microsoft’s inside its own Google Play Store — assuming Microsoft can wait that long. </p>

<p class="has-text-align-none">Microsoft is currently trying to convince the judge in <em>Epic v. Google</em> that having its store inside Google’s store is the right solution. That’s what the amicus brief Sharma mentioned is all about. “Microsoft has undertaken significant efforts to prepare and launch new consumer offerings, which have won approval from Android users,” <a href="http://You can read the amicus brief here.">it writes in the brief</a>, arguing that the court should force Google to crack open Android rather than accepting Google’s “Registered App Stores” as an alternative solution.</p>

<p class="has-text-align-none">“We want to be in a position to offer Xbox and content from both us and our third-party partners across any screen where somebody would want to play,” said former Microsoft Gaming CEO Phil Spencer in an&nbsp;<a href="https://www.ft.com/content/7707705e-b288-4531-b30d-7fa993325018">interview </a>in 2023. “Today, we can’t do that on mobile devices but we want to build towards a world that we think will be coming where those devices are opened up.”</p>

<p class="has-text-align-none">Three years later, Microsoft is still waiting for those devices to be opened up.</p>

<p class="has-text-align-none"><em><strong>Update, April 22nd: </strong>Added information from Epic v. Google and Microsoft’s amicus brief in that case.</em></p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Tom Warren</name>
			</author>
			
			<title type="html"><![CDATA[Xbox Game Pass Ultimate gets a price cut but loses new Call of Duty games]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/news/915928/microsoft-xbox-game-pass-ultimate-price-drop" />
			<id>https://www.theverge.com/?p=915928</id>
			<updated>2026-04-21T13:15:06-04:00</updated>
			<published>2026-04-21T12:03:27-04:00</published>
			<category scheme="https://www.theverge.com" term="Gaming" /><category scheme="https://www.theverge.com" term="Microsoft" /><category scheme="https://www.theverge.com" term="News" /><category scheme="https://www.theverge.com" term="Tech" /><category scheme="https://www.theverge.com" term="Xbox" />
							<summary type="html"><![CDATA[After Xbox CEO Asha Sharma admitted last week that “Game Pass has become too expensive for players,” Microsoft is dropping the price of Xbox Game Pass Ultimate and PC Game Pass. Starting today, Xbox Game Pass Ultimate drops from $29.99 to $22.99 a month, and PC Game Pass moves to $13.99, down from $16.49 a [&#8230;]]]></summary>
			
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<figure>

<img alt="Vector illustration of the Xbox logo." data-caption="" data-portal-copyright="Illustration: The Verge" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/25290359/STK048_XBOX_C.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
	<figcaption>
		</figcaption>
</figure>
<p class="has-text-align-none">After Xbox CEO Asha Sharma <a href="https://www.theverge.com/tech/911182/microsoft-xbox-game-pass-too-expensive-leaked-memo">admitted last week</a> that “Game Pass has become too expensive for players,” Microsoft is dropping the price of Xbox Game Pass Ultimate and PC Game Pass. Starting today, Xbox Game Pass Ultimate drops from $29.99 to $22.99 a month, and PC Game Pass moves to $13.99, down from $16.49 a month.</p>

<p class="has-text-align-none">The price drops are being fueled in part by future <em>Call of Duty</em> titles no longer joining Game Pass Ultimate or PC Game Pass at launch. “New <em>Call of Duty</em> games will be added to Game Pass Ultimate and PC Game Pass during the following holiday season (about a year later), while existing <em>Call of Duty</em> titles already in the library will continue to be available,” <a href="https://news.xbox.com/en-us/2026/04/21/xbox-game-pass-update/?ocid=XGP_soc_omc_xbo_tw_Text_lrn_4.21.A">says Microsoft</a>.</p>

<p class="has-text-align-none">The rest of the Game Pass lineup remains unchanged, after Microsoft originally hiked prices in October. Game Pass Ultimate, Premium, and Essential will all continue to include access to Xbox Cloud Gaming. “Our players cover a wide breadth of geographies, preferences, and tastes, so while there isn’t a single model that’s best for everyone, this change responds to a lot of feedback we’ve gotten so far,” says Microsoft. “We’ll continue to listen and learn.”</p>

<p class="has-text-align-none">I wrote last week that part of the cost increase for Game Pass was due to Microsoft’s decision to add <em>Call of Duty</em> to the subscription service. I reported <a href="https://www.theverge.com/2024/5/8/24151814/microsoft-xbox-layoffs-strategy-changes-arkane-tango">nearly two years ago</a> that Microsoft had been debating whether to put new releases of <em>Call of Duty </em>into Game Pass, with concerns from some at the company at the time that the revenue generated from typical <em>Call of Duty</em> sales would be undermined by Game Pass.</p>

<p class="has-text-align-none">Microsoft went ahead and added <em>Call of Duty</em> to Game Pass, but the removal of new entries in the franchise from the service is a clear indication that it was a mistake to add Activision’s big revenue driver into the subscription mix.</p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Tom Warren</name>
			</author>
			
			<title type="html"><![CDATA[Apple Sports now lets you follow scores in a CarPlay widget]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/news/915564/apple-sports-widget-carplay" />
			<id>https://www.theverge.com/?p=915564</id>
			<updated>2026-04-21T05:37:24-04:00</updated>
			<published>2026-04-21T05:08:22-04:00</published>
			<category scheme="https://www.theverge.com" term="Apple" /><category scheme="https://www.theverge.com" term="News" /><category scheme="https://www.theverge.com" term="Tech" />
							<summary type="html"><![CDATA[I was disappointed when Apple launched a new Sports iOS widget last year without CarPlay support, but I’m pleased to report that’s changing this week. The latest Apple Sports update includes widget support in CarPlay, allowing you to follow live sports scores for your favorite teams or leagues all within the new widgets interface in [&#8230;]]]></summary>
			
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											<![CDATA[

						
<figure>

<img alt="" data-caption="The Apple Sports widget for iOS. | Image: Apple" data-portal-copyright="Image: Apple" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/2026/04/applesportswidgetnew.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
	<figcaption>
	The Apple Sports widget for iOS. | Image: Apple	</figcaption>
</figure>
<p class="has-text-align-none">I was disappointed when Apple launched a new <a href="https://www.theverge.com/tech/778674/apple-sports-widget-ios-update-no-carplay">Sports iOS widget last year</a> without CarPlay support, but I’m pleased to report that’s changing this week. The latest Apple Sports update includes widget support in CarPlay, allowing you to follow live sports scores for your favorite teams or leagues all within the new widgets interface in the iOS 26 version of CarPlay.</p>

<p class="has-text-align-none">You can pick between a league widget that shows live scores and schedules for a league or sport you’re interested in, or a teams widget, which follows your favorite teams. Both widgets will show live scores, but they don’t appear to update in real time. I tested the widget during the Crystal Palace v. West Ham Premier League match last night, and the time counter for the game didn’t progress instantaneously.</p>
<img src="https://platform.theverge.com/wp-content/uploads/sites/2/2026/04/IMG_3254.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" alt="" title="" data-has-syndication-rights="1" data-caption="&lt;em&gt;The Apple Sports CarPlay widget can feature your favorite team or leagues.&lt;/em&gt; | Photo by Tom Warren / The Verge" data-portal-copyright="Photo by Tom Warren / The Verge" />
<p class="has-text-align-none">I still prefer this to the Live Activities feature of the Apple Sports app that creates a miniature widget in the CarPlay dashboard to follow games, as the new widgets interface is a lot less cluttered and you can stack three widgets side-by-side in many cars.</p>

<p class="has-text-align-none">Apple has also added new F1 tracking features to its Sports app, allowing F1 fans to see weather conditions for each race and check track temperature, wind speed, and more. Apple Sports is also ready for this year’s World Cup, with a new feature to let you follow favorite teams and see a list of groups before the tournament begins in June.</p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Tom Warren</name>
			</author>
			
			<title type="html"><![CDATA[PlayStation&#8217;s age-gating restrictions are coming to UK consoles]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/news/915448/sony-playstation-age-verification-uk-messaging-voice-chat" />
			<id>https://www.theverge.com/?p=915448</id>
			<updated>2026-04-21T09:39:37-04:00</updated>
			<published>2026-04-21T03:11:34-04:00</published>
			<category scheme="https://www.theverge.com" term="Gaming" /><category scheme="https://www.theverge.com" term="News" /><category scheme="https://www.theverge.com" term="PlayStation" /><category scheme="https://www.theverge.com" term="Sony" /><category scheme="https://www.theverge.com" term="Tech" />
							<summary type="html"><![CDATA[Sony is starting to comply with the UK’s Online Safety Act by notifying PlayStation players of its age verification requirements today. PS4 and PS5 owners in the UK and Ireland won’t be able to participate in voice chats, messaging, parties, or other third-party communication services from June unless they verify their age. “Beginning June 2026, [&#8230;]]]></summary>
			
							<content type="html">
											<![CDATA[

						
<figure>

<img alt="A PlayStation 5 DualSense controller rests on a PlayStation 5 console." data-caption="" data-portal-copyright="Photo by Vjeran Pavic / The Verge" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/22015304/vpavic_4278_20201030_0247.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
	<figcaption>
		</figcaption>
</figure>
<p class="has-text-align-none">Sony is starting to comply with the <a href="https://www.theverge.com/2023/10/26/23922397/uk-online-safety-bill-law-passed-royal-assent-moderation-regulation">UK’s Online Safety Act</a> by notifying PlayStation players of its age verification requirements today. PS4 and PS5 owners in the UK and Ireland won’t be able to participate in voice chats, messaging, parties, or other third-party communication services from June unless they verify their age.</p>

<p class="has-text-align-none">“Beginning June 2026, if you have not completed age verification, you can continue playing on PlayStation, but some features won’t be available until you verify your age,” says <a href="https://www.playstation.com/en-gb/support/account/age-verification-faq/">Sony in a support note</a>. Age verification will also be required for broadcasting features or sharing gameplay to YouTube or Twitch from a PlayStation console.</p>

<p class="has-text-align-none">Sony has partnered with Yoti to handle age verification in the UK and Ireland, and you can verify using a mobile number, face scan, or ID. Sony’s restrictions on social features are similar to how Microsoft rolled out <a href="https://www.theverge.com/news/714458/microsoft-xbox-age-verification-uk-social-features">age verification on Xbox</a> last year. Microsoft also uses Yoti to verify age in the UK, and Xbox players need to be over 18 to retain full access to social features like voice or text communication and game invites.</p>

<p class="has-text-align-none">While Sony won’t be requiring age verification for UK and Ireland PlayStation accounts until June, you can <a href="https://id.sonyentertainmentnetwork.com/id/management_ca/?entry=verify_identity_management&amp;smcid=blog%3Amand%3Aqr%3Aaadc">verify early</a> and avoid losing access to features. Both Microsoft and Sony are making age verification mandatory in the UK as more parts of the Online Safety Act <a href="https://www.ofcom.org.uk/online-safety/illegal-and-harmful-content/important-dates-for-online-safety-compliance">come into force</a> this year.</p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Tom Warren</name>
			</author>
			
			<title type="html"><![CDATA[Microsoft planning Surface Laptop with an OLED display]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/news/913218/microsoft-surface-laptop-oled-display-rumor" />
			<id>https://www.theverge.com/?p=913218</id>
			<updated>2026-04-16T19:40:56-04:00</updated>
			<published>2026-04-16T12:15:00-04:00</published>
			<category scheme="https://www.theverge.com" term="Microsoft" /><category scheme="https://www.theverge.com" term="News" /><category scheme="https://www.theverge.com" term="Tech" />
							<summary type="html"><![CDATA[Microsoft is preparing to launch new Surface Pro and Surface Laptop models in the coming months. Windows Central reports that the refreshed models will include both Intel and Qualcomm variants, with Microsoft opting for an OLED display option for the Surface Laptop this year. Microsoft is expected to launch new Surface Pro and Laptop models [&#8230;]]]></summary>
			
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<img alt="The Microsoft Surface Laptop 7th Edition sitting on top of a table." data-caption="The Surface Laptop 7. | Photo by Chris Welch / The Verge" data-portal-copyright="Photo by Chris Welch / The Verge" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/2025/08/Microsoft-Surface-Laptop-7th-Edition.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
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	The Surface Laptop 7. | Photo by Chris Welch / The Verge	</figcaption>
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<p class="has-text-align-none">Microsoft is preparing to launch new Surface Pro and Surface Laptop models in the coming months. <a href="https://www.windowscentral.com/hardware/surface/microsoft-prepares-display-upgrades-and-two-stage-launch-for-new-surface-pro-and-surface-laptop-with-intel-and-snapdragon-chips-this-year"><em>Windows Central</em></a> reports that the refreshed models will include both Intel and Qualcomm variants, with Microsoft opting for an OLED display option for the Surface Laptop this year.</p>

<p class="has-text-align-none">Microsoft is expected to launch new Surface Pro and Laptop models with Intel’s Core Ultra Series 3 chips first, followed by Qualcomm Snapdragon X2 variants later this summer. This is reportedly because Qualcomm’s latest chips are in short supply, but it reverses Microsoft’s trend of shipping Qualcomm-powered Surface devices to consumers first in recent years.</p>

<p class="has-text-align-none">While a RAM crisis <a href="https://www.theverge.com/tech/911322/microsoft-surface-price-increase-ram">hit the pricing of existing Surface Pro and Surface Laptop</a> models earlier this week, the new devices are likely to start at 16GB of RAM and 256GB of storage. These will continue to be premium laptops and tablets, instead of a $599 competitor to Apple’s MacBook Neo.</p>

<p class="has-text-align-none">The Surface Laptop OLED display will reportedly only be available on high-end models, with IPS panels used on the entry-level configurations. Some Surface Laptop models will also include a higher resolution screen, too.</p>

<p class="has-text-align-none">Microsoft is also said to be upgrading the haptics system on its upcoming Surface models, coinciding with some recent <a href="https://blogs.windows.com/windows-insider/2026/04/03/announcing-windows-11-insider-preview-build-26300-8155-dev-channel/">changes to Windows 11</a>. “Users will be able to feel haptic feedback effects on compatible input devices while performing certain actions, such as aligning objects in PowerPoint, window snapping, resizing, or hovering over the Close button,” said Microsoft earlier this month.</p>

<p class="has-text-align-none">Microsoft usually refreshes its Surface models in the May / June timeframe, so I’d expect we’ll be hearing official details about these devices soon.</p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Tom Warren</name>
			</author>
			
			<title type="html"><![CDATA[Microsoft’s new Xbox chief starts making her mark]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/tech/913093/microsoft-new-xbox-ceo-asha-sharma-memo-notepad" />
			<id>https://www.theverge.com/?p=913093</id>
			<updated>2026-04-16T09:21:54-04:00</updated>
			<published>2026-04-16T12:00:00-04:00</published>
			<category scheme="https://www.theverge.com" term="Gaming" /><category scheme="https://www.theverge.com" term="Microsoft" /><category scheme="https://www.theverge.com" term="Notepad" /><category scheme="https://www.theverge.com" term="Tech" /><category scheme="https://www.theverge.com" term="Xbox" />
							<summary type="html"><![CDATA[Microsoft’s new Xbox chief has had a busy couple of months after promising “the return of Xbox.” Asha Sharma met with publishers at the Game Developers Conference in March, and has also been on the road visiting Microsoft’s own game studios and product teams in recent weeks. Sharma, who used to work in Microsoft’s CoreAI [&#8230;]]]></summary>
			
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<img alt="" data-caption="" data-portal-copyright="Image: Cath Virginia / The Verge" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/2025/06/247141_NOTEPAD_X_BOX_CVIRGINIA.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
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<p class="has-text-align-none">Microsoft’s new Xbox chief has had a busy couple of months after <a href="https://www.theverge.com/games/882326/read-microsoft-gaming-ceo-asha-sharma-first-memo">promising</a> “the return of Xbox.” <strong>Asha Sharma </strong>met with publishers at the Game Developers Conference in March, and has also been on the road visiting Microsoft’s own game studios and product teams in recent weeks. Sharma, who used to work in Microsoft’s CoreAI division, is very much in learning mode and talking to as many people as she can before she makes strategic decisions on the future of Xbox.</p>

<p class="has-text-align-none">Some of those decisions are about to be made very soon.</p>

<p class="has-text-align-none">Sources at Xbox tell me Sharma has been looking closely at Game Pass pricing recently, with a view to offering a wider range of pricing models. Sharma admitted that “Game Pass has become too expensive for players,” in an <a href="https://www.theverge.com/tech/911182/microsoft-xbox-game-pass-too-expensive-leaked-memo">internal memo sent earlier this week</a>.</p>

<p class="has-text-align-none">“Game Pass is central to gaming value on Xbox. It’s also clear that the current model isn’t the final one. Player behavior, content economics, and markets vary too much for a single approach to work everywhere,” said Sharma. “Short term, Game Pass has become too expensive for players, so we need a better value equation. Long term, we will evolve Game Pass into a more flexible system which will take time to test and learn around.”</p>

<p class="has-text-align-none">I understand one potential option under consideration is a Game Pass subscription tier that only includes games from Microsoft’s own Xbox studios. This would fall under the more flexible system that Sharma hints at. Bundles could also help here. <a href="https://www.theverge.com/tech/874303/microsoft-xbox-roadmap-2026-notepad">I reported in February</a> that Microsoft is looking at ways to bundle third-party services with Game Pass subscriptions. Netflix co-CEO <strong>Greg Peters</strong> told <a href="https://www.theinformation.com/articles/rising-star-microsoft-promises-restored-xbox-soulless-ai-slop?rc=r6gev9"><em>The Information</em></a> last month that he and Sharma had “kicked around ideas” for partnering on subscription bundles.</p>

<p class="has-text-align-none">While new Game Pass bundles could help grow subscription numbers and revenue in the future, Sharma is also promising to address the “value equation” of Game Pass. Rumors have suggested Microsoft could remove <em>Call of Duty</em> from Game Pass to help with subscription costs, but it’s unlikely that the company would remove existing games from subscribers. One potential option Microsoft is considering is not adding future <em>Call of Duty</em> titles to Game Pass. The debate over <em>Call of Duty</em> in Game Pass has been an intense one internally at Xbox for years, so Sharma will face a tough decision here that could expose some of the core issues of Microsoft&#8217;s previous Xbox strategy.</p>

<p class="has-text-align-none">Speaking of previous strategies, Sharma also quickly reversed Microsoft’s “This is an Xbox” marketing campaign last month. I’m told the ads were deeply unpopular inside of Xbox, and outside of the company, hardcore fans hated them too. “Asha retired &#8216;This is an Xbox&#8217; because it didn&#8217;t feel like Xbox,” said an unnamed Microsoft spokesperson in a statement to <a href="https://www.windowscentral.com/gaming/xbox/why-did-microsoft-end-this-is-an-xbox-marketing-microsoft-responds-it-didnt-feel-like-xbox"><em>Windows Central</em></a>. “She is personally leading a reset of how we show up as a brand.”</p>

<p class="has-text-align-none">Despite the marketing efforts and expansion to cloud and PC, how Xbox shows up as a brand is still predominantly through console hardware. In recent weeks, Sharma has switched the focus back to console. She instructed Xbox engineering teams to work on highly requested features in early March, including a cleaner Xbox guide and custom colors across the UI. This delighted fans that had been waiting years to disable Quick Resume on a per-game basis. The ability to ship these changes also delighted Xbox engineering lead <strong>Eden Marie</strong>, who <a href="https://x.com/neonepiphany/status/2030152701615722699">posted on X</a> in early March that “it’s been a long time since I’ve felt this energized at work.”</p>

<p class="has-text-align-none">It’s no surprise that Xbox engineers love shipping features to millions of fans who will use them immediately, instead of having to work on an <a href="https://www.theverge.com/2024/8/2/24211805/where-is-the-xbox-mobile-store">Xbox mobile store that never shipped</a>.&nbsp;</p>

<p class="has-text-align-none">Sharma looks set to continue making even bigger Xbox platform investments, with the next-gen Project Helix console on the horizon. In her internal memo this week, Sharma lays out what she’s learned about the Xbox platform:</p>

<blockquote class="wp-block-quote is-layout-flow wp-block-quote-is-layout-flow">
<p class="has-text-align-none">It’s clear that our ambitions require deeper investment in the Xbox platform foundations than we’ve made before. Today we operate across dozens of surfaces, pipelines, and release models without a shared code repository or common data foundation. As a result, quality and speed too often depends on heroics instead of systems. We also lack consistent infrastructure for experimentation, attribution, and learning, making it harder to know what’s working and improve quickly. On the product side, our front end is a set of experiences built at different times, where discovery, relevance, and social are not first-class, and players have to work to find what to do next or who to play with.</p>
</blockquote>

<p class="has-text-align-none">The solution to these Xbox issues is a “deep” investment in engineering and data foundations, according to Sharma. I’d expect it also means a more unified Xbox UI across console, PC, and cloud. Xbox Cloud Gaming’s <a href="https://www.theverge.com/tech/868434/xbox-cloud-gaming-new-ui-future-xbox-console-design">new design</a> already includes plenty of new animations, and Sharma also wants to accelerate “a more connected PC experience with stronger discovery, relevance, and social so players can move across games, devices, and friends without friction.”</p>

<p class="has-text-align-none">It will be interesting to see what impact Sharma has on <a href="https://www.theverge.com/games/890194/microsoft-teases-its-next-xbox-says-project-helix-will-play-pc-games-too">Project Helix</a>, Microsoft’s next-gen Xbox console. The next Xbox will play PC games and “lead in performance,” but it’s still a mystery how Microsoft will tackle the interface for Project Helix, especially if Windows is running at the core. If Microsoft is leaning toward its Xbox PC app to help with Project Helix, then it has a lot of work ahead to match the fluidity of its existing Xbox consoles.&nbsp;</p>

<p class="has-text-align-none">The Xbox Ally handhelds shipped with an Xbox PC app that felt like a beta experience. While it has improved in recent months, it still feels like it was designed with a mouse and keyboard in mind rather than a controller. Former Xbox chief <a href="https://www.theverge.com/2018/11/11/18084172/microsoft-store-pc-gaming-xbox-phil-spencer-comments">Phil Spencer admitted</a> in 2018 that Microsoft had “a ton of work to do on Windows” for PC gamers, and I’d argue that eight years later that’s still the case. It’s now down to Sharma to figure out the next path for Xbox on PC.</p>

<p class="has-text-align-none">Sharma’s internal memo also touches on accountability for when things go wrong at Xbox. A limited number of Xbox controllers shipped without batteries starting in December, and once Microsoft discovered the issue, it offered up a <a href="https://support.xbox.com/en-US/help/hardware-network/controller/get-batteries">free rechargeable battery</a> to say sorry. “The team owned it quickly. Resetting factory lines, updating retailer assortment, and standing up a support make-good with an apology all within a matter of days,” says Sharma. “It’s a reminder that we’re in the business of earning every hour with players, and our decisions must prioritize their experience.”</p>

<hr class="wp-block-separator has-alpha-channel-opacity" />

<h2 class="wp-block-heading">The pad</h2>

<ul class="wp-block-list">
<li><strong>Microsoft starts removing Copilot buttons from Windows 11 apps. </strong>In the latest version of the Notepad app for Windows Insiders, Microsoft has <a href="https://www.theverge.com/news/909640/microsoft-removing-copilot-windows-11-buttons">removed the Copilot button</a> in favor of a “writing tools” menu. While the Copilot button has been removed from Notepad, the writing tools replacement still uses AI-powered features and looks like the identical menu of options that existed before. Removing the superfluous Copilot branding is a good first step, but does a lightweight Notepad app really need AI writing features?</li>



<li><strong>Microsoft finally lets Windows 11 testers unlock experimental features without ViVeTool. </strong>Plenty of people have signed up to a Windows Insider version of Windows 11 to get a feature early, only to discover it’s not available due to Microsoft’s A/B testing. Microsoft is now addressing this <a href="https://www.theverge.com/news/909659/microsoft-windows-insider-changes-unlock-experimental-features-without-vivetool">with a new Feature Flags page</a> in the Settings app for new features that have been officially announced. This won’t stop enthusiasts from enabling secret unannounced features, but it makes it a lot easier for everyone else to get new features already announced. Microsoft is also simplifying the Windows Insider channels, moving to a new Experimental Channel alongside a refresh of the existing Beta Channel.</li>



<li><strong>Microsoft’s new Xbox Gamepad Cursor adds a virtual mouse to handhelds. </strong>Microsoft has started testing its own <a href="https://www.theverge.com/news/910901/microsoft-xbox-gamepad-cursor-windows-handhelds">virtual mouse cursor inside its Xbox mode</a> for Windows-based handhelds. The new Gamepad Cursor option provides a quick way to turn the left stick of a handheld like the Xbox Ally X into a virtual mouse. While Asus has a similar cursor as part of its Armory Crate, Microsoft’s version lives inside its own Xbox mode and is easy to activate and use as a mouse for precise control, or for apps that aren’t designed for controllers.</li>



<li><strong>Microsoft is testing OpenClaw-like AI bots for Copilot. </strong>Microsoft is experimenting with ways to integrate <a href="https://www.theverge.com/tech/911080/microsoft-ai-openclaw-365-businesses">OpenClaw-style features into its Microsoft 365 Copilot assistant</a>. The use of OpenClaw tech in an enterprise environment could allow agents to “run autonomously around the clock” while completing tasks on behalf of users. Microsoft will reportedly show off some of these new features during its Build conference in early June.</li>



<li><strong>RAMageddon has come for Microsoft’s Surface Pro and Surface Laptop. </strong>Microsoft has raised the prices of its 13-inch Surface Pro 11 and 13.8-inch Surface Laptop 7<a href="https://www.theverge.com/tech/911322/microsoft-surface-price-increase-ram"> by $500 more than their original starting price</a>. Microsoft stopped selling the $999 versions of the Surface Pro 11 and Surface Laptop 7 last year, and it looked like that was due to the smaller 12-inch Surface Pro and 13-inch Surface Laptop. Both of these models are also getting price hikes, with the starting price for the 12-inch Surface Pro jumping from $799 to $1,049, while the 13-inch Surface Laptop is up to $1,199 from $899.</li>



<li><strong>Microsoft’s Outlook Lite app is shutting down next month. </strong>Microsoft first launched Outlook Lite as a smaller app for Android devices in 2022, at the height of an industry focus on lightweight mobile apps. It was designed to be faster, use less battery, and work well across 2G and 3G networks. <a href="https://mc.merill.net/message/MC1276508">Microsoft now says</a> it will fully retire Outlook Lite on May 25th, disabling mailbox access but still allowing the app to launch.</li>



<li><strong>Google’s Spotlight-like desktop search bar for Windows is available for everyone. </strong>Google now has a <a href="https://www.theverge.com/tech/911741/google-windows-app-launch">desktop app for Windows</a> that looks a lot like Spotlight on macOS. It includes an Alt + Space keyboard shortcut that activates a search box for both web and local files. The Google App uses AI mode by default, but it’s easy to disable and use regular Google search if you prefer. It looks like Microsoft’s <a href="https://www.theverge.com/news/668719/microsoft-command-palette-powertoy-launcher">Command Palette</a> now has even bigger competition.</li>



<li><strong>Microsoft’s finally giving up on its massive Surface Hub touchscreen displays. </strong>Microsoft is <a href="https://www.theverge.com/tech/912114/microsoft-surface-hub-displays-discontinued">ending production of its Surface Hub 3</a> collaborative office display and canceling plans for a Surface Hub 4. The 50- and 85-inch digital whiteboards were launched in an era before the pandemic and an increase in hybrid workspaces and remote working. I’m not surprised Microsoft is giving up on this particular niche product, but I do miss the times when Surface used to do truly innovative hardware.</li>



<li><strong>Microsoft developer brings a macOS favorite feature to Windows. </strong>Scott Hanselman is the VP of technical staff for CoreAI, GitHub, and Windows at Microsoft, but he’s also a developer who just brought a macOS Sonoma feature to Windows. <a href="https://www.tinytooltown.com/tools/peekdesktop/">PeekDesktop is a small system tray utility</a> that lets you click an empty wallpaper to minimize open apps and interact with the desktop and restore everything with a click. You can kind of do this with Windows key + D, but Hanselman’s tool feels a lot more like macOS.</li>



<li><strong>Microsoft faces fresh Windows Recall security concerns. </strong>When Microsoft first unveiled Recall, it was branded a “disaster” for cybersecurity and a “privacy nightmare.” The backlash forced Microsoft to delay Recall — which takes screenshots of most of what you do on your PC — by a year to redesign it and secure it properly. Now, a security researcher is <a href="https://www.theverge.com/report/912101/microsoft-windows-recall-new-security-concerns-response">highlighting fresh concerns</a> about latent malware being able to “ride along” and steal Recall data. Microsoft has dismissed the concerns saying there is no vulnerability. Nevertheless, since Recall stores the history of text that has appeared on your screen — messages, emails, documents, browsing history — there are calls for Microsoft to do more to live up to its promise of preventing infostealing malware from accessing its secure vault.</li>



<li><strong>Microsoft counters the MacBook Neo with freebies for students. </strong>Microsoft always does back-to-school deals over the summer, but never this early. <a href="https://www.theverge.com/news/912639/microsoft-counters-the-macbook-neo-with-freebies-for-students">A new “Microsoft College Offer” launched this week</a> that bundles 12 months of free Microsoft 365 Premium and Xbox Game Pass Ultimate with select Windows 11 PCs that have also been discounted. It feels like a direct counter to Apple’s $599 MacBook Neo, which is actually $499 for students. The catch is that the 12-month subscriptions are only for new subscribers, which feels like a pretty big catch if you’re already a young Windows user that has probably dabbled with Game Pass or an Office subscription in the past.</li>



<li><strong>Another veteran Microsoft executive departs. </strong>It feels like not a week goes by without a longtime Microsoft executive retiring or leaving for pastures new. After more than 28 years at Microsoft, Joy Chik, president of identity and network access, is leaving in July. Chik first joined Microsoft in 1998 and worked on the Windows Remote Desktop protocol, before working in several Windows and cloud-related engineering roles. “In the months ahead, I’ll be turning my focus to what comes next,” says Chik in a <a href="https://www.linkedin.com/posts/joy-chik_the-knowing-moments-activity-7445527873614172160-ef1t/">LinkedIn post</a>. “I’m excited to expand my public company board work while also building new muscles in the startup, angel investing, and venture capital spaces…”</li>
</ul>

<hr class="wp-block-separator has-alpha-channel-opacity" />

<p class="has-text-align-none">I’m always keen to hear from readers, so please drop a comment here, or you can reach me at <a href="mailto:notepad@theverge.com">notepad@theverge.com</a> if you want to discuss anything else. If you’ve heard about any of Microsoft’s secret projects, you can reach me via email at <a href="mailto:notepad@theverge.com">notepad@theverge.com</a> or speak to me confidentially on the Signal messaging app, where <a href="https://signal.me/#eu/soK8N9/6J1KVh2/ZZblbDEGXHNH1gK0Q+RaxJQ7vUxDDTYvxX8hARqMZfjuz3Egj">I’m tomwarren.01</a>. I’m also tomwarren on Telegram, if you’d prefer to chat there.</p>

<p class="has-text-align-none">Thanks for subscribing to <em>Notepad</em>.</p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Tom Warren</name>
			</author>
			
			<title type="html"><![CDATA[Microsoft counters the MacBook Neo with freebies for students]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/news/912639/microsoft-counters-the-macbook-neo-with-freebies-for-students" />
			<id>https://www.theverge.com/912639/microsoft-counters-the-macbook-neo-with-freebies-for-students</id>
			<updated>2026-04-15T14:11:01-04:00</updated>
			<published>2026-04-15T14:03:46-04:00</published>
			<category scheme="https://www.theverge.com" term="Apple" /><category scheme="https://www.theverge.com" term="Microsoft" /><category scheme="https://www.theverge.com" term="News" /><category scheme="https://www.theverge.com" term="Tech" /><category scheme="https://www.theverge.com" term="Windows" />
							<summary type="html"><![CDATA[Apple’s $599 MacBook Neo ($499 for students) has sent shockwaves through the PC ecosystem, and now Microsoft is responding with deals targeting students in the US. A new “Microsoft College Offer” is launching today, which will see the software giant bundle 12 months of free Microsoft 365 Premium and Xbox Game Pass Ultimate with select [&#8230;]]]></summary>
			
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<img alt="" data-caption="" data-portal-copyright="Image: Microsoft" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/2026/04/Under-Embargo-until-4.15-at-11am-PT_260413_BTSCampaign_3DLaptop_Delivery_NoBubbles.png?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
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<p class="has-text-align-none">Apple’s $599 MacBook Neo ($499 for students) has <a href="https://www.theverge.com/report/894090/macbook-neo-pc-windows-laptop-competition-asus-footinmouth">sent shockwaves</a> through the PC ecosystem, and now Microsoft is responding with deals targeting students in the US. A new “Microsoft College Offer” is launching today, which will see the software giant bundle 12 months of free Microsoft 365 Premium and Xbox Game Pass Ultimate with select Windows 11 PCs that have also been discounted.</p>

<p class="has-text-align-none">Acer, Asus, Dell, HP, and Lenovo are all participating in this Microsoft College Offer, and Microsoft is even discounting some Surface devices days after <a href="https://www.theverge.com/tech/911322/microsoft-surface-price-increase-ram">hiking the prices</a> of its Surface Pro and Surface Laptop models. Best Buy is selling a 15.3-inch <a href="https://www.bestbuy.com/product/lenovo-ideapad-slim-3x-copilot-pc-15-3-2k-touchscreen-laptop-snapdragon-x-x1-26-100-2025-16gb-memory-256gb-ssd-luna-grey/JJGSH82JL5">Lenovo IdeaPad Slim 3x</a> for $499.99, with 16GB of RAM, Qualcomm’s Snapdragon X processor, and 256GB of storage. Walmart has HP’s 16-inch <a href="https://www.walmart.com/ip/HP-OB3-16-SnapdragonX-16-512-Silver/18515423351?athcpid=18515423351&amp;athpgid=AthenaBrandPage&amp;athcgid=null&amp;athznid=ItemCarousel_f502b03a-9c18-3a2e-bee4-738a4bcc6464_items&amp;athieid=v0&amp;athstid=CS020&amp;athguid=H1M807jF7Zzh7SFd1yNmgeSRnzf1rh4eEn6d&amp;athancid=null&amp;athena=true&amp;athbdg=L1600&amp;selectedSellerId=0">OmniBook 3</a> for $429, with a similar configuration. <a href="https://www.amazon.com/stores/page/6CFBD203-D818-404A-BC44-169786D8FFA0?channel=StudentOfferMSFT_com">Amazon</a>, <a href="https://www.dell.com/en-us">Dell</a>, <a href="https://www.hp.com/us-en/home.html">HP</a>, and <a href="https://www.microsoft.com/en-us/store/collections/surfacestudentbundle?icid=cmmtb3fwj91">Microsoft’s online store</a> will also have similar deals.</p>

<p class="has-text-align-none">Students will also get a free Xbox controller through Xbox Design Lab, but the bundle of 12 months of Microsoft 365 Premium and Xbox Game Pass Ultimate is only available to new subscribers. If you’ve previously subscribed to Xbox Game Pass or Microsoft 365 in the past, you’ll have to use a different Microsoft account. Microsoft is launching its deal today and it will run until June 30th, or while supplies of the eligible PCs last.</p>

<p class="has-text-align-none">Microsoft usually runs back-to-school discounts for laptops over the summer, but it’s rare to see the company launch deals this early. The timing feels like an early reaction to the $599 MacBook Neo, and the $100 discount that Apple gives eligible students in the US. The MacBook Neo looks like it will have a <a href="https://www.theverge.com/tech/909140/microsoft-windows-11-fixes-macbook-neo-response-notepad">positive impact on Windows itself</a>, with Microsoft unveiling <a href="https://www.theverge.com/news/897834/microsoft-windows-11-quality-performance-commitments-changes">big changes to Windows 11</a> just days after Apple’s MacBook Neo announcement.</p>
						]]>
									</content>
			
					</entry>
			<entry>
			
			<author>
				<name>Tom Warren</name>
			</author>
			
			<title type="html"><![CDATA[Microsoft faces fresh Windows Recall security concerns]]></title>
			<link rel="alternate" type="text/html" href="https://www.theverge.com/report/912101/microsoft-windows-recall-new-security-concerns-response" />
			<id>https://www.theverge.com/?p=912101</id>
			<updated>2026-04-15T06:36:18-04:00</updated>
			<published>2026-04-15T07:30:00-04:00</published>
			<category scheme="https://www.theverge.com" term="Microsoft" /><category scheme="https://www.theverge.com" term="Report" /><category scheme="https://www.theverge.com" term="Tech" /><category scheme="https://www.theverge.com" term="Windows" />
							<summary type="html"><![CDATA[When Microsoft tried to launch Recall, an AI-powered Windows feature that screenshots most of what you do on your PC, it was labeled a “disaster” for cybersecurity and a “privacy nightmare.” After the backlash and a year-long delay to redesign and secure Recall, it’s once again facing security and privacy concerns. Cybersecurity expert Alexander Hagenah [&#8230;]]]></summary>
			
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<img alt="Illustration of Windows Recall" data-caption="" data-portal-copyright="Image: Microsoft" data-has-syndication-rights="1" src="https://platform.theverge.com/wp-content/uploads/sites/2/chorus/uploads/chorus_asset/file/25481481/windowsrecall.jpg?quality=90&#038;strip=all&#038;crop=0,0,100,100" />
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<p class="has-text-align-none">When Microsoft tried to launch Recall, an AI-powered Windows feature that screenshots most of what you do on your PC, it was <a href="https://www.theverge.com/2024/6/3/24170305/microsoft-windows-recall-ai-screenshots-security-privacy-issues">labeled a “disaster”</a> for cybersecurity and a “privacy nightmare.” After the backlash and a <a href="https://www.theverge.com/news/656106/microsoft-recall-copilot-plus-pc-available">year-long delay</a> to redesign and secure Recall, it’s once again facing security and privacy concerns.</p>

<p class="has-text-align-none">Cybersecurity expert Alexander Hagenah has created <a href="https://github.com/xaitax/TotalRecall">TotalRecall Reloaded</a>, a tool that extracts and displays data from Recall. It’s an update to the TotalRecall tool that demonstrated all the weaknesses in the original Recall feature before Microsoft redesigned it.</p>

<p class="has-text-align-none">Microsoft’s redesign focused on creating a secure vault for Recall data, with Windows Hello authentication and a secure environment through a Virtualization-based Security Enclave. Recall requires users to authenticate using a face or fingerprint to gain access to data and to enable snapshots to be recorded. “This restricts attempts by latent malware trying to ’ride along’ with a user authentication to steal data,” said Microsoft in a <a href="https://blogs.windows.com/windowsexperience/2024/09/27/update-on-recall-security-and-privacy-architecture/">September 2024 blog post</a>.</p>

<p class="has-text-align-none">“My research shows that the vault is real, but the trust boundary ends too early,” says Hagenah. “TotalRecall Reloaded makes that ‘latent malware’ ride along.” The TotalRecall Reloaded tool can silently run in the background and activate the Recall timeline to force a user into authenticating with a Windows Hello prompt. Once the authentication has taken place, TotalRecall Reloaded can then extract everything that Windows Recall has ever captured. “That is precisely the scenario Microsoft’s architecture is supposed to restrict,” <a href="https://www.linkedin.com/posts/alexhagenah_breaking-%F0%9D%90%96%F0%9D%90%A2%F0%9D%90%A7%F0%9D%90%9D%F0%9D%90%A8%F0%9D%90%B0%F0%9D%90%AC-%F0%9D%90%91%F0%9D%90%9E%F0%9D%90%9C%F0%9D%90%9A%F0%9D%90%A5%F0%9D%90%A5-again-activity-7447864305460547585-P72P?utm_source=share&amp;utm_medium=member_desktop&amp;rcm=ACoAAAGe5_YBNBxfcDaC5YJlW57cvMMdg5ZCG-g">says Hagenah</a>.</p>

<p class="has-text-align-none">Recall stores much more than just screenshots, with the history of text that has appeared on your screen, messages, emails, documents, browsing history, and much more. Microsoft’s changes to Recall security came months after CEO Satya Nadella <a href="https://www.theverge.com/24148033/satya-nadella-microsoft-security-memo">told employees</a> “If you’re faced with the tradeoff between security and another priority, your answer is clear: Do security.”</p>

<p class="has-text-align-none">Hagenah responsibly disclosed his latest findings to Microsoft last month, but the company closed the report and said there was no vulnerability. “We appreciate Alexander Hagenah for identifying and responsibly reporting this issue. After careful investigation, we determined that the access patterns demonstrated are consistent with intended protections and existing controls, and do not represent a bypass of a security boundary or unauthorized access to data,” says David Weston, corporate vice president of Microsoft Security, in a statement to <em>The Verge</em>. “The authorization period has a timeout and anti-hammering protection that limit the impact of malicious queries.&#8221;</p>

<p class="has-text-align-none">In messages to <em>The Verge</em>, Hagenah disputes Microsoft’s timeout protections. “I can re-poll the data, and what I am doing in my tool [is] to bypass it. And the timeout is patched out,” says Hagenah. “My biggest issue still is them saying in their official announcement that the enclave prevents ‘latent malware riding along,’ which it clearly doesn’t.”</p>

<p class="has-text-align-none">TotalRecall Reloaded can also extract the latest cached Windows Recall screenshot without Windows Hello authentication, or totally wipe the entire capture history. But the type of malware that Hagenah describes could sit in the background on a PC and take screenshots anyway, with or without Windows Recall.</p>

<p class="has-text-align-none">Microsoft doesn’t think there’s a vulnerability here because this is simply how Windows works. Regular user-mode processes have the ability to inject code into themselves as a normal and often legitimate behavior in Windows, but this flexibility also creates opportunities for abuse.</p>

<p class="has-text-align-none">A similar infostealer malware could sit and extract 1Password data or your browsing history, if it was undetected by the various other Windows security tools and memory protection efforts. The bigger concern is that Recall stores a lot more sensitive data than just passwords or browsing history, and Microsoft’s original promise that Recall would protest against malware riding along in the background.</p>

<p class="has-text-align-none">Despite the concerns, Microsoft got a lot right with its Recall redesign. “The VBS enclave is rock solid,” says Hagenah. “The authentication model is stateless and race-free (thousands of probes, zero bypasses).” Hagenah just thinks Microsoft could, and should, go a step further to meet its security design goals for Recall. “The fundamental problem isn&#8217;t the crypto, the enclave, the authentication, or the PPL,” he says. “It&#8217;s sending decrypted content to an unprotected process for rendering. The vault door is titanium. The wall next to it is drywall.”</p>
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