MobileBurn has received a statement confirming that Sprint is having Carrier IQ disabled on its phones. In the statement, Sprint said that it has “weighed customer concerns and we have disabled use of the tool so that diagnostic information and data is no longer being collected.” While it’s not clear if the software has been disabled remotely or if users will have to wait for software updates, Geek.com has reported that Sprint has ordered all of its hardware partners to ready over-the-air updates to remove Carrier IQ, citing an unnamed source at HTC.
Sprint has ‘disabled use’ of Carrier IQ software
MobileBurn has received a statement confirming that Sprint is having Carrier IQ removed from all of its phones. In the statement, Sprint said that it has “weighed customer concerns and we have disabled use of the tool so that diagnostic information and data is no longer being collected.”
MobileBurn has received a statement confirming that Sprint is having Carrier IQ removed from all of its phones. In the statement, Sprint said that it has “weighed customer concerns and we have disabled use of the tool so that diagnostic information and data is no longer being collected.”
When Sprint was originally found to be using the software, it said that “Carrier IQ is an integral part of the Sprint experience,” citing that it used the software to analyze network performance. Early this morning the carrier responded Senator Al Franken’s requests and admitted that the software was being used on 26 million devices. It’s unclear what how the carrier will monitor its network in the future, saying that it is “further evaluating options regarding [Carrier IQ] as well as Sprint’s diagnostic needs.”
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