Dropbox hires outside experts to investigate spam problems – Breaking News & Latest Updates 2026
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Dropbox brings in ‘outside experts’ to investigate spam and possible security problems

Dropbox says it has hired an outside security team to report spam issues plaguing Dropbox members.

Dropbox says it has hired an outside security team to report spam issues plaguing Dropbox members.

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Adi Robertson
is a senior tech and policy editor focused on online platforms and free expression. Adi has covered virtual and augmented reality, the history of computing, and more for The Verge since 2011.

After a spate of spam started coming to the email accounts of Dropbox users, the company says it has brought in reinforcements to make sure the problem is not internal. In a forum post, Dropbox said “we continue to investigate and our security team is working hard on this. We’ve also brought in a team of outside experts to make sure we leave no stone unturned.” This suggests that the problem might be related to Dropbox’s own system, though the post also says that “we haven’t had any reports of unauthorized activity on Dropbox accounts.”

The spam issue started yesterday, with some users reporting that they were receiving spam to addresses used for nothing but Dropbox. The company responded that it was “investigating” the issue, which could involve compromised third-party apps or something more serious. A short outage yesterday, however, had nothing to do with the problem, Dropbox says.

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