Amazon has lost two big partners for its delivery locker program. After a ten-month trial period, RadioShack and Staples have both pulled Amazon Lockers from their respective retail stores. The lockers allow Amazon customers to place an order and retrieve their items at a public pickup spot at their convenience, thus avoiding the hassle of scheduling deliveries and the risk of theft. But in the case of RadioShack and Staples, it seems customers weren’t interested in tacking on extra purchases while picking up their Amazon items.
RadioShack and Staples pull Amazon Lockers from stores after unfruitful trial
In an email to Bloomberg, Staples president of North America retail operations Demos Parneros said the partnership “didn’t meet the criteria we set up together.” A spokesperson for RadioShack had a similar take, telling Bloomberg that the retailer concluded that Amazon Lockers didn’t align with its strategy. Losing two retail partners doesn’t necessarily spell the end for Amazon’s convenient pickup service; 7-Eleven, Rite-Aid, Safeway, and Walgreen’s are still part of the program. But clearly having a competitor so close to home proved too much for RadioShack and Staples.
Follow topics and authors from this story to see more like this in your personalized homepage feed and to receive email updates.
