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Inside the nightmare of having your identity stolen — and careless banks doing nothing to stop it.
Jessica Roy of the Los Angeles Times had her wallet stolen, and that was just the beginning of the Kafkaesque situation in which she found herself. Here’s just a sample:
Bank of America asked me to mail it a notarized affidavit, a copy of my driver’s license and a copy of my Social Security card so it could investigate the bad checks. I replied that it would be insane for a victim of identity theft to put those things in the mail. The person I spoke to said, “We would never require you to send any information like that.” I was holding the letter asking for just that on Bank of America letterhead.
Roy received that letter late, because it had first been mailed to the thieves, at an address she’d already reported as fake.
My identity theft nightmare could be your nightmare too
[Los Angeles Times]
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