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I wonder if this is a good thing for brick and mortar!
One of the things that makes online shopping possible is returns: since you can’t try on an item before you buy, that means gambling on sizing. And 40 percent of sales for some online retailers result in returns. Returned items don’t necessarily get resold, making them costly for vendors, some of whom are now banning frequent fliers.
The Return Grift Is Over
[The Cut]
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