David Pierce
The five-star review system is broken, exhibit #472,304.
Terry Godier, who recently launched an RSS reader called Current (which is very good!), has encountered an unavoidable and unsolvable problem: in the five-star review system, anything below five is a disaster, and so what are we even doing here?
You will see a lot of 4 star reviews that say things like, “This is my favorite app!” or “Gamechanger!” The apps that tend to have these types of reviews are often over a 4.0 in the store and are being actively harmed average-wise by having them, even though the intent was clearly not to do so.
App Store Reviews are Busted
[Terry Godier]
