Huawei wants Europeans to use its Honor phones, so it’s going to let them buy either an Honor 5X or 7 for 60 days with a money-back guarantee. If they decide to return the phone, Huawei will pick it up for free, too. The offer only lasts until June 8th and also only applies to five countries: the UK, Spain, Italy, Germany, and the Netherlands. The UK already requires that companies offer a 14-day return period when selling something remotely.
Huawei is trying to endear itself to Europeans with a 60-day return policy
Clearly Huawei thinks its phones are good enough that people will keep them once they’re bought, but the Chinese company has struggled to create name recognition abroad, including in the US. Maybe all that can change with a great return policy. Who doesn’t love good return policies? It worked for mattresses, maybe it’ll work for phones.
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