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Epic v. Google: everything we learned in Fortnite court

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Why are switching costs important? They cut at Google’s argument that it’s competing with the iPhone.

“While owners may consider the other OS, the intent to use another OS is incredibly low, potentially driven by high switching costs and/or loyalty to their existing OS,” reads part of an internal Google study from June 2020.

We’re getting a whirlwind tour of several studies now — depending on the date, they suggest that just 9 percent, 12 percent, or as low as 6 percent of surveyed Android users would switch. (Even fewer iOS users were switching to Android, they suggested, at 9 percent, 12 percent, and 6 percent, respectively.)

One study did show that “roughly one-fifth of iOS and Android are considering another operating system for their next purchase,” but Epic has already somewhat defused that counterargument:

“And you’ll agree with me that people say they’re considering lots of things they don’t end up doing, right?” asked Epic’s lawyer.

“Yes, I agree with that,” laughed Rasanen.

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