As spotted by Bloomberg, code in the Uber Eats app suggests the service is working on an AI chatbot to provide recommendations to customers.
It’s not the only app thinking about AI and food delivery, either. Bloomberg reported last month that DoorDash is working on an AI chatbot as well. DoorDash also announced today that it’s rolling out an AI-powered voice ordering service.
According to a report from the Associated Press, Uber is increasing its minimum driver age in California from 19 to 25 years old — a move it blames on rising insurance costs in the state:
Personal injury attorneys have created a cottage industry specializing in suing rideshare platforms like ours, pushing Uber’s California state-mandated commercial insurance costs to rise by more than 65% in just two years.
Californians under the age of 25 who signed up to the platform before Wednesday will get to keep driving for Uber.
Uber’s latest financial results include an honest to goodness operating profit, “for the first time in Uber’s history,” according to CEO Dara Khosrowshahi.
Pre-tax earnings stood at $326 million, a huge change compared to the $713 million operating loss it reported the same time last year, The Financial Times notes.
Wendy’s is permanently closing its ghost kitchen business. Butler Hospitality, a ghost kitchen company, shut down entirely. Travis Kalanick’s CloudKitchens lost a bunch of restaurant partners. Uber Eats is trimming its menu.
I guess you could say these kitchens got... ghosted.
[Bloomberg.com]
Here’s a great essay from Oversharing’s Ali Griswold, reflecting on the origins — and demise — of the so-called “sharing economy” to describe companies like Airbnb, Uber, Lyft, Instacart, and others. Lyft ditching shared rides seems to be a nail in the coffin for these particular companies.
It’s been a long time since “sharing” meant sharing. Silicon Valley redefined sharing to mean something like “using a technology platform to get more use out of something you already have.” By the same logic, you could call restaurants shared dining rooms, gyms shared fitness spaces, libraries shared bookstores (jk, libraries are real sharing! Support your local library!).
[oversharing.substack.com]
The company is working with automakers to design its own custom-built electric vehicles for ridehailing and delivery, CEO Dara Khosrowshahi told The Wall Street Journal. That means lower top speeds and bench seats for passengers to face each other for ridehailing, and smaller footprint two- and three-wheelers with cargo space for delivery. Which automakers though? Khosrowshahi wouldn’t say.
An investigation from The Markup found that Uber is slow to respond to law enforcement requests, leaving drivers vulnerable to repeated attacks.
It sounds like the hacker got access to someone’s Slack account, and then some of Uber’s other internal systems. Lots of details still unknown, but there are some unverified screenshots floating around Twitter that make it sound like the hacker got a lot of access and potentially a lot of data. Uber said it’s working with law enforcement to investigate.
