Apple released watchOS 7.3.1 on Monday, and it could help fix an issue that prevents some Apple Watch Series 5 or SE smartwatches from charging while in the battery-saving Power Reserve Mode. But even the software update might not fix the issue, according to Apple. If it doesn’t, the company will repair your watch for free.
If your Apple Watch still won’t charge after the latest update, Apple will fix it for free
‘A very small number’ of Apple Watch Series 5 or SE smartwatches are affected
‘A very small number’ of Apple Watch Series 5 or SE smartwatches are affected
Photo by Dan Seifert / The Verge
is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme.
“A very small number of customers with Apple Watch Series 5 or Apple Watch SE models running watchOS 7.2 or 7.3 have experienced an issue with their watch not charging after it enters Power Reserve,” Apple says in a support document. If your Apple Watch still won’t charge after installing the update and after you put it on a charger for at least 30 minutes, the company asks that you contact Apple Support to set up a free mail-in repair. The company will have to inspect your watch to “verify that it’s eligible for free repair.”
The watchOS 7.3.1 update is available for download now.
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