Snapchat experienced a massive issue Thursday evening, with more than 125,000 users reporting problems on Downdetector. I tried logging into the app on my iPhone 12 Mini, and the app just crashed every time I tried to open it. Two other Verge staffers weren’t able to open the app, either.
Snapchat was crashing for a lot of people again
Snap resolved an issue preventing users from logging in
Snap resolved an issue preventing users from logging in
Illustration by Alex Castro / The Verge
is a senior reporter covering technology, gaming, and more. He joined The Verge in 2019 after nearly two years at Techmeme.
Snap acknowledged the problem in a tweet at 6:51PM ET. “We’re aware of an issue preventing some Snapchatters from logging in,” the company said from Snapchat’s support account. “Hang tight, we are looking into it and working on a fix!” Snap reported the issue solved five hours later. Snapchat support advises users to manually update the app in the App Store if issues continue.
The outage followed a nasty bug from June where a version of the iOS Snapchat app would crash at launch. That bug was eventually fixed in an update released soon after.
As always, I highly recommend following the memes people are posting on Twitter — they should provide a fun distraction whenever Snapchat goes down.
Update July 30th, 2:37AM ET: Updated to say issue is resolved.
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