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SmileDirectClub, the telehealth tooth-alignment company, has shut down.
After being told earlier this year it can’t enforce its NDAs that forbid bad reviews from unhappy customers. the company has shut down its customer care support and canceled all outstanding tooth aligner orders. It also says that its “Lifetime Smile Guarantee no longer exists.”
SDC is still happy to take in money, though:
I’m on the SmilePay Plan. Do I need to keep paying for my aligners?
SmilePay customers are expected to continue to make all monthly payments until payment has been made in full per the terms of our SmilePay program. For more questions, please contact HFD at 1-877-874-3877 or support@gohfd.com.
New York Times reporter Erin Griffith threaded a tidy summary of SmileDirectClub’s history of suing dentists.
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