The hacking incident has affected services at the company’s resorts and hotels for nearly a week. MGM Resorts said on Thursday, “We continue to work diligently to resolve our cybersecurity issue while addressing individual guest needs promptly.
Now Bloomberg reports that one of the guests suddenly waiting in line to be checked in by staff resorting to pen and paper was US Federal Trade Commission chair Lina Khan, in town for meetings related to the grocery chain megamerger of Kroger and Albertsons.
When Khan and her staff got to the front of the line, an employee at the desk asked them to write down their credit card information on a piece of paper.
As the leader of the federal agency that, among other things, ensures companies protect consumer data wrote down her details, Khan asked the worker: How exactly was MGM managing the data security around this situation? The desk agent shrugged and said he didn’t know, according to a senior aide who was traveling with Khan and described the experience to Bloomberg as surreal.
