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Seniors are PISSED that T-Mobile won’t honor its “lifetime” price guarantee.
“T-Mobile guarantees it will never raise the price of your rate plan,” we wrote in 2015, because that’s what its CEO said: “I’m guaranteeing those rates for as long as you’re a customer.”
But Ars Technica dug up thousands of FCC complaints that suggest people got fooled. In June, T-Mobile was asked to stop advertising its so-called “price lock.”
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