This WSJ report details the chaos that went on behind the scenes when hackers broke into MGM’s network using social engineering techniques, bringing down its systems for days.
As executives scrambled to lock out the hackers, MGM decided to rebuild its entire system rather than pay the over $30 million ransom requested by hackers:
The company’s task had become more daunting. Instead of simply cleaning up infected parts of the computer systems, now they’d have to rebuild the thousands of servers the company used from scratch, installing clean versions of the operating system and other software. The cost would far exceed the ransom request. MGM decided to do it anyway.
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