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DoorDash is making it easier for drivers to appeal account deactivations.
The food delivery service will now let drivers appeal account deactivations directly in the app, instead of having to fill out a separate online form.
DoorDash is also rolling out a new safeguard to protect drivers from false or inaccurate reports. It will require customers who frequently report deliveries as missing to provide a PIN code to their Dasher when receiving their order.
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