Microsoft will soon let you get in-person repairs for some Xbox Series X / S consoles at uBreakiFix stores, the company announced today.
uBreakiFix will be able to repair your Xbox Series X and S
Previously, you could only get in-person repairs at Microsoft retail stores.
Previously, you could only get in-person repairs at Microsoft retail stores.
Microsoft already offers in-person Xbox repairs at Microsoft retail stores, but uBreakiFix will be the “the first Xbox Authorized Service Provider,” according to the announcement. You’ll be able to get Xbox repairs at uBreakiFix’s “nearly 700 participating store locations across the US” starting January 20th, Microsoft says. (The company notes that you should check with your local uBreakiFix store to make sure they are participating in the Xbox repairability program.)
Microsoft’s announcement says that it’s expanding the in-person repairability program only for the 1TB white Xbox Series S, the white Xbox Series X digital edition, and special edition Xbox Series X “Galaxy Black” model. The 1TB carbon black Xbox Series X (which has a disc drive), 512GB white Xbox Series S, and 1TB black Xbox Series S do not qualify, Trista Patterson, Director of Gaming Sustainability at Xbox, confirms to The Verge.
If you’re looking to repair your Xbox yourself, sourcing parts for that recently got a bit easier after iFixit started offering genuine Xbox parts and step-by-step repair guides in December. iFixit offers parts and guides for repairing Surface devices, too.
In its announcement today, Microsoft also says that packaging for the 1TB white Xbox Series S, the white Xbox Series X digital edition, and Xbox Series X “Galaxy Black” model “are now fully paper and fiber-based, eliminating all single-use plastics.” The other three models I listed above still use single-use plastics in their packaging, Patterson confirms.
Update, January 16th: Added details about which Xboxes do not qualify for uBreakiFix’s repair program and which still use single-use plastics in their packaging.











