Samsung is sweetening the benefits for some subscribers of its extended warranty plans with a new deal: unlimited same-day glass repairs at no extra cost. Previously, a busted screen would cost subscribers $29 — and those on Samsung’s less-expensive Care Plus plan will continue to pay that price. But if you’re prone to breaking screens and you’re on the Care Plus Theft and Loss plan, you won’t pay anything extra.
Samsung’s priciest Care Plus plan now includes unlimited $0 screen repairs
Same-day glass repairs for cracked phone screens at no extra cost — foldables included.
Same-day glass repairs for cracked phone screens at no extra cost — foldables included.
is a senior reviewer with over a decade of experience writing about consumer tech. She has a special interest in mobile photography and telecom. Previously, she worked at DPReview.
The new policy includes cracked glass on your phone’s outer screen, back panel, and even the inner screens on folding phones, according to Samsung spokesperson Dale Hogan.
That’s a big deal, considering that repairing a cracked inner screen can cost hundreds of dollars without an extended warranty. Just one inner screen repair would probably make the Care Plus plan worth it, though the value is a little fuzzier for slab-style phones.
Image: Samsung
Samsung groups its phones into tiers and sets pricing for repairs based on those groups. You can also pay monthly for a three-year term or once upfront, but your policy will only cover two years. The monthly cost for a Tier 4 device, which includes the likes of the Galaxy S24 Ultra or any of Samsung’s folding phones, is $18. The Galaxy S24 Plus costs a little less, at $15 per month, and the regular S24 is $10.
That’s not exactly cheap, and you’d have to crack your screen a lot to justify the price difference between Care Plus and Care Plus Theft and Loss. A two-year Care Plus plan for the Galaxy S24 Ultra costs $259 if you pay upfront; that’s $90 less than the Care Plus Theft and Loss plan. You’d have to get three screen repairs to break even between the two plans.
Theft and Loss includes a lot of other benefits, of course, like replacing your device for a flat fee if it goes missing. And if you’re worried about your folding phone’s inner screen, the pricier Care plan could certainly give you some more peace of mind. In any case, benefits like these getting better are the kind of inflation we like to see.
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