Bank of america wants a human in the loop – Breaking News & Latest Updates 2026
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Dominic Preston
Bank of America CEO wants a human in the loop.

BofA CEO Brian Moynihan doesn’t want people turning to the banks when an agent screws up a transaction. He says the bank is working with the AI industry to argue for human payment authorization, at least until the risk of error is mitigated by “further development of the capabilities” of agents.

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