Andrew J. Hawkins
The endless wait for a new EV is becoming a familiar rite of passage.
The latest customers to experience the “when will this EV that I ordered actually arrive” anxiety? Would-be Cadillac Lyriq owners. According to Bloomberg, folks are starting to get a little bit antsy!
It’s a frustrating stumble, and a customer service headache for GM. Cadillac message boards and Lyriq social media groups on Facebook are crackling with complaints about the wait and how communication among GM, its dealers and customers has either led to confusion or left them in the dark. Some buyers have abandoned their reservations, while others are waiting and grumbling.
See also Rivian, Ford, Lucid, and, of course, Tesla Cybertruck.
Cadillac Lyriq 2023 Production Delays Sour Potential Buyers
[Bloomberg.com]
