Shira Ovide at The Washington Post got to try Amazon’s shopping chatbot, Rufus. She’s not a fan:
I asked a few similar questions about the best cycling gloves to keep my hands warm in winter. In one search, a pair that the bot recommended were short-fingered cycling gloves intended for warm weather.
Shira never quite figured out what Rufus was thinking, and it led her to the big question: can you believe anything a chatbot tells you, ever, anywhere? And if not, what are we doing here?
[The Washington Post]













