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Sean Hollister

Sean Hollister

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Senior Editor

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    Sean Hollister
    Sean Hollister
    Oh, I definitely got the gist this time.

    Two impressive questions from Epic attorney Moskowitz:

    “During that time the App Store was charging this lower fee and Google wasn’t, you’re not aware of a single developer that pulled out of the Play Store because of this differential pricing?”

    And, about the “loophole” where some developers were able to pay 0 percent because they hadn’t adopted Google Play Billing: “Are you aware of any developer that abandoned iOS and came over to Android exclusively?”

    He wasn’t aware of either. Epic’s implication is that Google didn’t truly compete with Apple on app store pricing. (Google, mind you, often argues it competes for consumer purchases of phones instead.)

    Sean Hollister
    Sean Hollister
    Google’s reaction to Apple in 2016: “We’ll keep our billing policy as is for now. No need for deal review at this time.”

    Why did Google seemingly sit on its hands for well over a year after Apple dropped its App Store fee for subscriptions, before eventually matching that rate? That’s what Epic is pushing Gennai to explain on the stand, and the answers aren’t clear.

    Google’s primary answer so far is that these things take time, but we’re seeing internal Google executive summaries that at least suggest Google was taking that time intentionally.

    I haven’t seen any proof Google was being greedy, but it did seem worried about how developers would react: one executive summary of a meeting between top Play Store execs shows they were so concerned with the “Spotify plan” that changing the Play Store policy seemingly hinged on Spotify.

    “Make go-no go pending Spotify status” was listed as a recommendation right under “Change rev share to 30(3mo/15)” and “Change policy for all (with risk mitigation measures and exceptions).” I wonder what those exceptions were.

    Sean Hollister
    Sean Hollister
    Google admits it doesn’t have accurate data on how many Android users are switching to iOS.

    “We can’t count it accurately,” says Gennai.

    “In the order of magnitude, it’s reliable, but I can’t attest to it being correct.”

    Even so, at least one Google internal document suggested that switching wasn’t common. “While the number of OS switchers is small, those that switched to iOS tend to be younger and live in urban areas,” reads one line that Epic highlighted for the jury.

    “There is more switching behavior between Android OEMs than churn to iOS,” reads another.

    In March 2021, a Google document shows 22 percent of Apple iOS users were listed as considering another OS, but only 9 percent were listed as intending to switch, with actual switchers labeled TBD.

    For Android, it was 17 percent considering another OS, just 7 percent intending to switch, and again, TBD on actual switching. Google has already argued that small percents of billions add up to big numbers.

    Sean Hollister
    Sean Hollister
    Epic’s attorney says she really loves Google Maps (and Gmail).

    “If I love Gmail, and I do, and if I love Google Maps — and I really do — I can buy an Android or an iPhone.”

    Gennai says that’s correct.

    “You understand that Google makes money off those apps on iPhone?”

    “In some instances,” he says.

    (I missed what she was driving at this time, I’m afraid, just thought I’d share an interesting moment in the room.)

    Sean Hollister
    Sean Hollister
    Epic is repeatedly attacking Gennai’s credibility.

    Epic attorney Lauren Moskowitz is asking a rapid-fire series of questions about the things Gennai does not know — because apparently, his approach to an old deposition was to say he didn’t know things over and over again, and she’s taking full advantage.

    So he’s seemingly being forced to admit he doesn’t know various facts and figures and processes now — like how often Google Play is preinstalled on phones or the quantity of apps on Play versus the Amazon Appstore.

    She also tried to suggest he ignored the 3.4-star rating for the Move to iOS app he demoed, choosing to focus on its 100 million downloads instead of its 180,000 reviews, and points out he skipped steps in his demo.

    “You skipped messages for example?”

    “I did, yes,” he admits.

    Sean Hollister
    Sean Hollister
    “As a technical matter, nothing in this document which I’m going to admit is anything you can rely on as a fact. however, that will magically change when Ms. Moskowitz asks the question.”

    Judge Donato gets another laugh (he says it’s just how the rules of evidence work in this particular instance).

    Here’s what’s at the top of that document, written by Gennai:

    For a variety of reasons, the long-standing growth and (potentially) fundamental business model of Google Play is under pressure in 2019. This is being driven by a confluence of factors, including:

    The size and margins of the market are making it attractive for new entrants, either drafting on existing distribution (OEMs) or competing on rev-share rates (Epic)

    A meme is emerging related to the “app store tax”, unfairly comparing the app store revenue share to basic payment processing and putting pressure on Play’s 30%. Larger developers who have more standalone capabilities (and other differentiated content) are leveraging this discontent to attempt to negotiate differentiated rates or go-it-alone.

    These problems are very real and playing out in the market in 2019. Epic/Fortnite, Galaxy Store, conversations with large developers at GDC, etc...

    Combined, these two risks could have major effects on Google Play’s business in the near term...

    We propose to solve these challenges through a combination of tactics that are required in conjunction:

    Firstly, competing on price (rev-share) is prone to be a race to the bottom and is not necessary across the board (only to the most strategic partners where loss of the titles would disproportionately affect the business). We are interested in solving for this in a way that accomplishes two goals simultaneously: (1) lowers the effective rev-share of Play while maintaining the prevailing rate, and (2) returning this value in a way that accrues value back to Google. This is Hug.

    Secondly, the defense of Google Play as the preeminent Android app distribution store can be focused around major points of distribution, particularly in aligning Android’s largest OEMs around Play as an app distribution source. There is also a user privacy / security benefit of doing this. This is Samsung (and maybe Huawei).

    Finally, the prevailing 30% rev-share rate may not be sustainable over time, and it’s in our interests to innovate in that regard before the decision is taken away from us. There are options that are likely Googley, good for the ecosystem, and allow us to continue to derive the right level of value from our investment. This is the business model project.

    Why did he write the “competing on price (rev-share) is prone to be a race to the bottom” bit, asks Google’s lawyer.

    “If that that were to become known, other developers would come to us to do the same, and... negotiate it down, and that would play out badly for us,” said Gennai.

    Correction: I originally missed a bunch of text in the middle of the document; it has now been added.

    Sean Hollister
    Sean Hollister
    “It has over 100 million installs; it’s a very popular application.”

    Gennai on the “Move to iOS” app — we just watched a taped demonstration of data transfer from an Android phone to an iPhone that took less than three minutes.

    Google’s point seems to be that switching between Android and iOS is not that difficult, and I largely agree, but not because of what was just shown. This demo doesn’t show lots of other switching costs beyond initial setup (including carrier-gated things like making visual voicemail work properly), and I would argue it’s harder to go from iPhone to Android than the other way around.

    Sean Hollister
    Sean Hollister
    Google explains why some developers were able to get away with paying less on Play.

    “Developers were working with us in partnership and they were offered a 15 percent revenue share as part of that,” says Google’s Paul Gennai, referring to Google’s Living Room Accelerator Program (LRAP) and parallel ADAP program for audio apps.

    What about subscription devs who were paying 0 percent back in the day?

    There was a component of our billing policy at the time that was likely confusing and could be misinterpreted; there were developers selling goods and digital subscriptions at the time that were not using Google Play Billing.

    “We knew we were going to have to come around and correct that problem,” he adds.

    This does not explain Spotify’s current 0 percent rate, or its special offer to Netflix, or other deals we’ve seen in court, though.

    But it is a defense for another point Epic has made about how Google was not enforcing Play Store Billing evenly.

    Sean Hollister
    Sean Hollister
    Google: “when they succeed, we succeed.”

    Google’s Paul Gennai seems to be here to demonstrate that Google isn’t just pocketing its Play Store service fee — it’s investing in the Google Play store because it knows it needs to compete with Apple. It’s important when consumers “choose which phone they’re going to buy,” he says.

    “Why did Google choose to invest in the Play Developer Console the way you described?” asks Google’s attorney Jonathan Kravis.

    “Our business model was aligned with the business model of developers, when they succeed, we succeed,” was the core of his answer.

    Now, Google’s showing that Google didn’t just copy Apple App Store features — Google introduced promo codes and pre-registration for apps first, he claims, and quickly followed Apple with apps for kids and a subscription game library. The reason: “We wanted to stay competitive to Apple’s App Store.”

    Sean Hollister
    Sean Hollister
    Epic v. Google day 14 starts with Google’s Paul Gennai.

    He’s a VP of product management at Google who left Australia (and Australian telecom biz Telstra) to join the firm in 2008, he says.

    In 2010, he joined the Android team as a product manager reporting to Jamie Rosenberg, whom we’ve already heard from in court. He worked on Android strategy — and was intimately involved in Play Store decisions, it seems.

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