The company said today its robotaxis in the two Florida cities would be available to anyone using its ridehail app. Waymo typically invites select riders on a rolling basis before opening up its service to anyone with the app. The company take riders on Miami’s freeways, so routes could be a little quicker than usual.
Waymo
When Google spun off its self-driving car project in 2016 as a separate company called Waymo, the auto world took notice. Since then, Waymo has led the pack of autonomous vehicle developers, setting the stage for what could be a massive transformation in personal mobility. The company was among the first to deploy fully driverless cars, and it has its sights set on ride-hailing and freight hauling as its commercial pursuits. Waymo’s position at the top of the technological hierarchy will tell us whether self-driving cars are truly transformative or just a passing fad.




The robotaxi company said today that it will start accepting its first public riders in Music City. Customers, who will be invited to ride on a rolling basis, can initially hail a ride through the Waymo app, and then later matched with a vehicle through the Lyft app. Lyft will also handle fleet services, such as cleaning, maintenance, and EV charging. Waymo first started testing its vehicles in Nashville in early 2025. For those keeping score, the company now operates commercially in 11 cities.


The company has a roadside assistance team that it dispatches to move vehicles when they get trapped. But sometimes Waymo needs emergency responders to actually get behind the wheel. TechCrunch got the 911 dispatches and incident reports from California:
“Highway patrol turned everyone around, but unfortunately our car is not able to turn around,” one of Waymo’s remote assistance workers told an area 911 dispatcher, according to a recording obtained by TechCrunch in a public records request. The employee wanted officers on the scene to drive the robotaxi away, and to arrange transportation for the passenger inside.


The robotaxi company has yet to obtain permits for driverless commercial operations in either city, but it typically deploys manually driven vehicles to gather mapping data while its applications move through the bureaucracy in the background. The news comes after Waymo announced the commencement of driverless operations in four new cities in Texas and Florida earlier this week, bringing its total robotaxi markets in the US to 10.
[Waymo]
The robotaxi company said today that it will start accepting its first public riders in Dallas, Houston, San Antonio, and Orlando. First up will be customers from those four cities who have downloaded the Waymo app; other customers will be added on a rolling basis, the company said. That brings Waymo’s total number of markets to 10, which is double from where it was a couple of months ago.




Since Waymo doesn’t have a vehicle with automatic doors, it has to pay on gig workers for help. (The Washington Post covered this phenomenon recently.) Just another example of the invisible human labor that’s required to keep these autonomous systems afloat.
Co-CEO Tekedra Mawakana told Bloomberg the robotaxi company was on track to reach the 1 million weekly rides milestone by the end of 2026. The company is currently provides about 400,000 rides per week across six US cities. Waymo just announced that its sixth-generation vehicle is going to start accepting passengers in San Francisco and Los Angeles.


Chinese automotive publication Gasgoo says the new companies are in talks to dramatically increase Waymo’s fleet of Hyundai EVs. The deal could be worth around $2.5 billion, assuming $50,000 per vehicle. But even if the report is true, don’t expect Waymo’s robotaxi fleet to suddenly grow by 50,000: the company has said it plans on adding only 2,000 more vehicles in 2026, for a total fleet size of 3,500. Waymo is currently testing and validating the Ioniq 5 and the Zeekr RT as its next two robotaxis.
As Waymo uses AI-generated 3D worlds to simulate driverless cars’ encounters with tornadoes, floods, and even elephants, one commenter wonders if they could try AI school buses next.
cowboyfromspace:
They got elephants down but forgot about school buses?
Get the day’s best comment and more in my free newsletter, The Verge Daily.
I’ve been seeing a lot of posts and articles claiming that Waymo’s robotaxis are being secretly controlled by teleoperators in the Philippines. The claims stem from a Senate Commerce Committee hearing this week, during which a top Waymo executive told Sen. Ed Markey (D-MA) that the company employs some remote operators overseas. But he was also clear that those operators aren’t actually controlling the vehicles. I watched all two hours of the hearing, and here’s what Mauricio Peña, Waymo’s chief safety officer, had to say:
They do not remotely drive the vehicles. As you stated, Waymo asks for guidance in certain situations. And it’s an input, but the Waymo vehicle is always in charge of the dynamic driving tasks.
Now, as to some other robotaxi operators…



By trying to drive more assertively, Waymo appears to be adopting some dangerous human habits.






A Waymo made the unfortunate decision to drive on light rail tracks in Phoenix with a passenger inside while a train was approaching. The passenger made the right call to abandon the robotaxis, even if it meant getting out in the middle of traffic. Valley Metro, which oversees light rail service, says there were no significant delays as a result of the incident. This comes a few weeks after a blackout caused a massive Waymo traffic jam in San Francisco.
Waymo has a new name for its Zeekr-produced autonomous minivans that are set to roll out this year. Ojai, named for the city northwest of Los Angeles, was chosen because most American consumers aren’t familiar with the Geely-owned Zeekr brand, according to InsideEVs. That may be true, but try saying “Waymo Ojai” five times really fast.
In addition to an update for its power outage problem, Waymo is also working on an AI Ride Assistant. That’s according to security researcher Jane Manchun Wong, who found details on the bot’s system prompt from Waymo’s mobile app code.
When a substation fire cut off electricity across the city, Waymo SUVs stuck at malfunctioning stoplights quickly became another headache, and now the company is explaining it as an issue of too many remote operator assistance requests:
While the Waymo Driver is designed to handle dark traffic signals as four-way stops, it may occasionally request a confirmation check to ensure it makes the safest choice. While we successfully traversed more than 7,000 dark signals on Saturday, the outage created a concentrated spike in these requests. This created a backlog that, in some cases, led to response delays contributing to congestion on already-overwhelmed streets.
The robotaxi operator had a pretty good year, one dead bodega cat notwithstanding. As such, its looking to extend its streak by raising $15 billion on a $100 billion valuation, according to Bloomberg. The money would help fuel its plans to expand to 20 new cities in 2026, including London and Tokyo.
That’s triple the number of fares it did in 2024, the company said today. Assuming that the average Waymo ride costs $20.43, that could mean in excess of $286 million in revenue for the company. Of course, some of that money is going toward taxes and other ride-hailing fees. Still, that’s an impressive number for a company that only operates in five cities in the US — and soon to grow to 20 cities internationally. Waymo also says it’s now on track to do 20 million lifetime trips by the end of the year.
To help address the issue of its robotaxis passing stopped school buses, Waymo plans to file a voluntary software recall with the NHTSA, Mauricio Peña, Waymo’s chief safety officer, says in a statement to The Verge.

The biggest names in autonomy, from Waymo to Tesla, want to sell privately owned autonomous taxis. Who asked for this?
Waymo is going to start manually testing its vehicles in four new US cities: Baltimore, Philadelphia, Pittsburgh, and St. Louis. Waymo plans to start by deploying manually driven vehicles, then fully autonomous ones, followed by select passenger trips, and finally, a public robotaxi service. (The company is already is driving autonomously with a safety driver in Philly.) Waymo has signaled it hopes to launch in over 20 cities in the coming years. Of course, not every city is welcoming the robotaxis with open arms.
I’ve said this before, but as Waymo continues to scale and grow, we’re going to see more of this kind of stuff. Last month, it was a beloved neighborhood cat who was killed after running underneath a Waymo in San Francisco. This week, one of its robotaxis wandered into the middle of a police arrest in LA. Waymo confirms its car briefly intruded on a police standoff while ferrying a passenger, but that it cleared the scene in 15 seconds.
Earlier this week, Waymo announced that it would soon be operating fully driverless vehicles in five new cities: Miami, Dallas, San Antonio, Houston, and Orlando. Today, they’re adding three new cities to the mix: Minneapolis, Tampa, and New Orleans. The company plans to start by deploying manually driven vehicles, then fully autonomous ones, followed by select passenger trips, and finally, a public robotaxi service. The vehicles will be Waymo’s fifth-generation Jaguar SUVs, with the option to add sixth-gen Zeekr and Hyundai vehicles in the future if the company deems fit.
The Alphabet-owned robotaxi company announced plans to start operating fully autonomous vehicles in five new cities: Miami, Dallas, Houston, San Antonio, and Orlando. Only employees and “friends and family” will be able to take trips initially, but Waymo expects to let public customers use its robotaxis sometime in 2026. Add these to the cities the growing list of markets where Waymo says it expects to launch, including San Diego, Boston, New York City, Washington, DC, Denver, Detroit, Seattle, London, and Tokyo.


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