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Waymo

When Google spun off its self-driving car project in 2016 as a separate company called Waymo, the auto world took notice. Since then, Waymo has led the pack of autonomous vehicle developers, setting the stage for what could be a massive transformation in personal mobility. The company was among the first to deploy fully driverless cars, and it has its sights set on ride-hailing and freight hauling as its commercial pursuits. Waymo’s position at the top of the technological hierarchy will tell us whether self-driving cars are truly transformative or just a passing fad.

Richard Lawler
Richard Lawler
Waymo’s cars reach Virginia, with human drivers behind the wheel.

Virginia doesn’t allow autonomous vehicles yet, but Wired reports the company told state officials in a meeting this week its vehicles are in the state, mapping Arlington and Alexandria with their sensors. Updated laws governing self-driving vehicles are still under discussion, but it’s preparing to bring its vehicles one step closer to Washington, D.C., despite public skepticism and some recent issues.

Stevie Bonifield
Stevie Bonifield
A tough week for Waymos.

First, Waymo vehicles needed a software update to stop trying to drive through flooded roads. Then, a neighborhood in Atlanta was overwhelmed by empty Waymos that caused a traffic jam in a cul-de-sac.

Meanwhile, a driver in Dallas caught a Waymo blazing through a red light at a busy intersection.

Andrew J. Hawkins
Andrew J. Hawkins
Is the Waymo-Uber bromance fraying?

Business Insider thinks so, pointing to some recent evidence like Uber’s CTO tweeting about a “scary Waymo moment” and an Uber white paper that emphasizes a hybrid model of human- and robot-powered rides over an AV only model. Driverless Digest’s Harry Campbell is also predicting that Waymo and Uber’s partnership may be running out of steam.

Terrence O'Brien
Terrence O'Brien
A Waymo drove off with someone’s luggage.

Di Jin says the robo taxi took off with his luggage still in the trunk. But the real issue is how the company handled the issue. First, it told him the cab couldn’t be turned around to return his items, then it tried to charge him for shipping.

Andrew J. Hawkins
Andrew J. Hawkins
Waymo is ‘backsliding,’ emergency responders say.

Emergency response officials from San Francisco and Austin met with regulators from the National Highway Traffic Safety Administration in a private meeting last month to clear the air about robotaxis, according to a recording obtained by Wired. Waymo vehicles are “freezing” in front of fire stations and committing more traffic violations, the officials said. Waymo declined to attend the meeting.

Andrew J. Hawkins
Andrew J. Hawkins
Waymo opens it up to everyone in Orlando and Miami.

The company said today its robotaxis in the two Florida cities would be available to anyone using its ridehail app. Waymo typically invites select riders on a rolling basis before opening up its service to anyone with the app. The company take riders on Miami’s freeways, so routes could be a little quicker than usual.

Image: Waymo
Andrew J. Hawkins
Andrew J. Hawkins
Waymo is live in Nashville.

The robotaxi company said today that it will start accepting its first public riders in Music City. Customers, who will be invited to ride on a rolling basis, can initially hail a ride through the Waymo app, and then later matched with a vehicle through the Lyft app. Lyft will also handle fleet services, such as cleaning, maintenance, and EV charging. Waymo first started testing its vehicles in Nashville in early 2025. For those keeping score, the company now operates commercially in 11 cities.

Waymo’s service area in Nashville.
Waymo’s service area in Nashville.
Image: Waymo
Andrew J. Hawkins
Andrew J. Hawkins
In a pinch, Waymo relies on cops and firefighters to move its robotaxis.

The company has a roadside assistance team that it dispatches to move vehicles when they get trapped. But sometimes Waymo needs emergency responders to actually get behind the wheel. TechCrunch got the 911 dispatches and incident reports from California:

“Highway patrol turned everyone around, but unfortunately our car is not able to turn around,” one of Waymo’s remote assistance workers told an area 911 dispatcher, according to a recording obtained by TechCrunch in a public records request. The employee wanted officers on the scene to drive the robotaxi away, and to arrange transportation for the passenger inside.

Andrew J. Hawkins
Andrew J. Hawkins
Waymo is now in Chicago and Charlotte.

The robotaxi company has yet to obtain permits for driverless commercial operations in either city, but it typically deploys manually driven vehicles to gather mapping data while its applications move through the bureaucracy in the background. The news comes after Waymo announced the commencement of driverless operations in four new cities in Texas and Florida earlier this week, bringing its total robotaxi markets in the US to 10.

Andrew J. Hawkins
Andrew J. Hawkins
Waymo launches in new 4 cities in Texas and Florida.

The robotaxi company said today that it will start accepting its first public riders in Dallas, Houston, San Antonio, and Orlando. First up will be customers from those four cities who have downloaded the Waymo app; other customers will be added on a rolling basis, the company said. That brings Waymo’s total number of markets to 10, which is double from where it was a couple of months ago.

1/5Image: Waymo
Andrew J. Hawkins
Andrew J. Hawkins
DoorDasher offered $11.25 to close a Waymo robotaxi door that was left open.

Since Waymo doesn’t have a vehicle with automatic doors, it has to pay on gig workers for help. (The Washington Post covered this phenomenon recently.) Just another example of the invisible human labor that’s required to keep these autonomous systems afloat.

Andrew J. Hawkins
Andrew J. Hawkins
Waymo CEO predicts 1 million weekly rides by the end of the year.

Co-CEO Tekedra Mawakana told Bloomberg the robotaxi company was on track to reach the 1 million weekly rides milestone by the end of 2026. The company is currently provides about 400,000 rides per week across six US cities. Waymo just announced that its sixth-generation vehicle is going to start accepting passengers in San Francisco and Los Angeles.

Andrew J. Hawkins
Andrew J. Hawkins
Is Waymo getting ready to buy 50,000 Hyundai Ioniq 5s?

Chinese automotive publication Gasgoo says the new companies are in talks to dramatically increase Waymo’s fleet of Hyundai EVs. The deal could be worth around $2.5 billion, assuming $50,000 per vehicle. But even if the report is true, don’t expect Waymo’s robotaxi fleet to suddenly grow by 50,000: the company has said it plans on adding only 2,000 more vehicles in 2026, for a total fleet size of 3,500. Waymo is currently testing and validating the Ioniq 5 and the Zeekr RT as its next two robotaxis.

Waymo Hyundai Ioniq 5
Image: Waymo
Dominic Preston
Dominic Preston
Edge cases only.

As Waymo uses AI-generated 3D worlds to simulate driverless cars’ encounters with tornadoes, floods, and even elephants, one commenter wonders if they could try AI school buses next.

cowboyfromspace:

They got elephants down but forgot about school buses?

Get the day’s best comment and more in my free newsletter, The Verge Daily.

Andrew J. Hawkins
Andrew J. Hawkins
No, remote operators in the Philippines are not ‘controlling’ Waymo robotaxis.

I’ve been seeing a lot of posts and articles claiming that Waymo’s robotaxis are being secretly controlled by teleoperators in the Philippines. The claims stem from a Senate Commerce Committee hearing this week, during which a top Waymo executive told Sen. Ed Markey (D-MA) that the company employs some remote operators overseas. But he was also clear that those operators aren’t actually controlling the vehicles. I watched all two hours of the hearing, and here’s what Mauricio Peña, Waymo’s chief safety officer, had to say:

They do not remotely drive the vehicles. As you stated, Waymo asks for guidance in certain situations. And it’s an input, but the Waymo vehicle is always in charge of the dynamic driving tasks.

Waymo’s school bus problem isn’t going away

By trying to drive more assertively, Waymo appears to be adopting some dangerous human habits.

Mack DeGeurin
Andrew J. Hawkins
Andrew J. Hawkins
Aww cute, it thinks it’s a train.

A Waymo made the unfortunate decision to drive on light rail tracks in Phoenix with a passenger inside while a train was approaching. The passenger made the right call to abandon the robotaxis, even if it meant getting out in the middle of traffic. Valley Metro, which oversees light rail service, says there were no significant delays as a result of the incident. This comes a few weeks after a blackout caused a massive Waymo traffic jam in San Francisco.

Andrew J. Hawkins
Andrew J. Hawkins
Oh hi, Ojai!

Waymo has a new name for its Zeekr-produced autonomous minivans that are set to roll out this year. Ojai, named for the city northwest of Los Angeles, was chosen because most American consumers aren’t familiar with the Geely-owned Zeekr brand, according to InsideEVs. That may be true, but try saying “Waymo Ojai” five times really fast.

Waymo autonomous Zeekr self-driving vehicle navigating busy street, San Francisco, California, August 14, 2025. (Photo by Smith Collection/Gado/Getty Images)
Waymo autonomous Zeekr self-driving vehicle navigating busy street, San Francisco, California, August 14, 2025. (Photo by Smith Collection/Gado/Getty Images)
Gado via Getty Images
Richard Lawler
Richard Lawler
Waymo is working on a Google Gemini-powered in-car AI assistant.

In addition to an update for its power outage problem, Waymo is also working on an AI Ride Assistant. That’s according to security researcher Jane Manchun Wong, who found details on the bot’s system prompt from Waymo’s mobile app code.

Details of the Waymo bot’s protocol for reassuring a rider who expresses anxiety, and a sample response reading “I understand it can feel different being driven this way. Please be assured that the Waymo Driver sees all around the vehicle and is designed to maintain a safe distance from everything it sees. Your safety is our absolute highest priority.”
The Waymo Ride Assistant’s “reassurance_protocol”
Screenshot: Jane Manchun Wong
Richard Lawler
Richard Lawler
Waymo explains Saturday’s self-driving shutdown in San Francisco.

When a substation fire cut off electricity across the city, Waymo SUVs stuck at malfunctioning stoplights quickly became another headache, and now the company is explaining it as an issue of too many remote operator assistance requests:

While the Waymo Driver is designed to handle dark traffic signals as four-way stops, it may occasionally request a confirmation check to ensure it makes the safest choice. While we successfully traversed more than 7,000 dark signals on Saturday, the outage created a concentrated spike in these requests. This created a backlog that, in some cases, led to response delays contributing to congestion on already-overwhelmed streets.

Andrew J. Hawkins
Andrew J. Hawkins
Waymo money.

The robotaxi operator had a pretty good year, one dead bodega cat notwithstanding. As such, its looking to extend its streak by raising $15 billion on a $100 billion valuation, according to Bloomberg. The money would help fuel its plans to expand to 20 new cities in 2026, including London and Tokyo.