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Cursor’s AI support bot made up a policy.
The bot, identified as “Sam,” invented a policy that said Cursor’s AI code editor tool could only be used by “one device per subscription,” causing users to say they were canceling their subscriptions, as reported by Ars Technica.
A Cursor co-founder said that something “very clearly went wrong here” and that AI responses used for email support are “now clearly labeled as such.”
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